Used Kia Optima LX for sale near Morton Grove, IL

I can be a real pain in the butt, in regards to purchasing any vehicle. However, my sales representative Jennifer Pratt was nothing but nice, helpful, patient, and professional the entire time. Also, my experience in the past has always been negative when dealing with finance managers, but Vince was a straight shooter and a stand up guy. Without any hesitation, I will go to Classic Kia for my next vehicle.

I love my Kia Optima, yes there's been a lot of recalls for Kia "but" they stand by there warranties. ("As long as you have followed warranty guidelines.")

Rheya was great! I love my new truck and the process was smooth! Thank you

There's pro and cons with this car. I love the fact that this car is very good of mileages save so much fuel , I lived in San Antonio and we drove this car with full tank to Corpus Christi its about 2 hours and half, almost 145 miles away, then we came back still have half full of a tank. My deslike about the car is the front passenger set, its kinda very low and there's no other way of adjusting it. ( Blind spot)When changing lane specially to your rare left side ,you literally turning your head making sure there's no other vehicle. Other than that??The car is good to drive.

I've had my Optima for nearly a year now and nothing bad has happened so far, in 10 months I've put on 13,000 miles; from 74,000-87,000 miles and I haven't experienced a single issue. It looks good, runs reliably, and is comfortable on long drives. However, I feel that the acceleration is a little slow but hey, I'm 19, every teenager wants fast, but I'm really happy with my Optima and I definitely recommend it!

I’m not much of one for writing reviews, but in the case of Infiniti of Naperville, the extraordinary and impeccable service and attention they have recently provided me must be acknowledged. Short story – I needed to have them replace the engine in my Nissan Maxima. Jon Vargas, my service rep, arranged to get an engine delivered to the dealership within the next couple of days, and then have it installed and the car ready no later than Saturday just before I was to leave on vacation on Sunday morning with my daughter for a week. Saturday came and as promised the car was ready. I picked it up, and on the way home from running a few errands, the Check Engine light came on. At first I figured it might just be a “nuisance” sensor fault, and thought it’d be OK. But once home, without going into details, more severe symptoms arose - the car would no longer start, all kinds of error messages were appearing! I texted Jon in a panic, not sure what to do as I was leaving on vacation the next morning, and the dealership was now closed. In response, Jon said he’d come right over (and also had his lead tech come over) - they drove over to my house (after their working hours – they were “off the clock”!) and personally spent 2+ hours trying to diagnose and fix the issue. Unfortunately, they could not restore functionality. At this point I’m scurrying around trying to arrange a last minute rental car that I could pick up Sunday morning (at a potential cost of $600), but Jon was having none of that. After a flurry of phone calls to the owner/general manager, they arranged for me to be able to pick up a loaner car at the dealership on Sunday AM. Not only that, Jon came and picked me up Sunday morning at 7:30 to take me to the dealership, where in short order I was able to get a loaner and be on my way on vacation an hour later. So this was a long story, but it serves to demonstrate what I feel is, in my experience, unmatched customer service. They made a promise that my car would be ready, and available for my upcoming vacation. When through no fault of their own it wasn’t, they did EVERTYTHING to make it right – coming over to my house when they were not “on the job” and had no obligation to do so, opening up the dealership on Sunday morning to provide me with a loaner vehicle, ferrying me there. These are simply extraordinary measures that demonstrate the ultimate in customer service. It would have been so easy for them to simply blow me off and say “we’re closed, have the vehicle towed here Monday morning”, and probably most dealerships would have. But not Infiniti of Naperville – the folks are the salt of the earth. I’ll never go anywhere else again.

We bough this car used in August from a Nissan dealer. There were some hidden problems that unfortunately the dealer did not disclose right away. Window regulator apparently are a problem with this car as well as engine burning oil prematurely. I performed a two-day cylinder soak and upgraded to a higher quality oil and the oil burning is no longer an issue. Apart from these problems, the car has been great for us. No other issues and the EX version is really loaded (it even has ventilated seats). Multimedia gets slow after being updated, be aware. But updates adds some features like, for example, lowering the fan speed when you get a call or ask to read a message. It is compatible with android auto and apple car play, not wireless but you can get one of those adapters.

All my questions answered. Joey was respectful and not pushy. It was a pleasent and quick experience.

Very happy with this vehicle all the way around. Rides nice very comfortable for long distance not bad to travel in. Plenty of pick up also pushing Sport button the vehicle speeds acceleration is quite good.