My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
Traffic control in lane change
by Colonel from Battleboro
July 16, 2018
Fun is a good word. Lane safety. High Beam Lights when it rains. Tracktion. All Good. I would get 2020 in a heartbeat. Electric or regular. With or without wings for flying.
Patient Friendly staff was willing to look around all day at many different makes and models of vehicles trying to find what I liked best and get everything I wanted into one vehicle while staying within my budget. Fantastic job guys. Keep up the good work.
Reliable so far
by Jamana20 from Pickering, ON
November 14, 2018
Comfortable. Easy to drive. I like how high I sit. Good on gas. I really like it. I would definitely recommend it. The view is great.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great van for the money
by Jessica from PITTSBURGH
October 12, 2018
With 3 kids we really have no choice but a minivan. The sedona seems to be the best on the market for the price. It seems from checking reviews and ratings, the other vans in this price just have too many service issues, whereas the sedona is very cheap to maintain.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Most reliable van I have owned
by Kialover from Wpg, MB
September 21, 2018
Very roomy, meets with what I have wanted in a van. Just love the make and design of it. Will own and reown it again
Thank you Thank you! Stan and Mike where Awesome! Will tell everyone! When you think there???s no one that could help me, but to my surprise, they got me into a new car! This team of people that helped me will For Ever be part of my family.🤗 too Stan and Mike M.
vehicle is reliable
by Patty, Poinciana from Poinciana, Florida
August 25, 2018
This vehicle has met all my needs. Is comfortable and I find new things on it every day that if I would have listened to sales man I would have known they were there.
Mark was my salesperson. He was knowledgeable and did not give me the "car salesman" feeling. He listens and pays attention to your remarks. I was very satisfied with the buying experience. Hertz gives great deals on those used cars, I did not even negotiate. The facility is comfortable but looks like a trailer with AC that does not need to be blasting! While the finance guy (bought my car cash) was very nice and courteous, the buying process could be shorter. Although this is not due to Hertz's financial service, but to the number of documents we have to sign. I have to point out that it was much faster at Hertz than at my previous dealership. So to conclude, go there, buy it, and drive home.
Beware of computer calculated MPG
by Disappointedowner from Highland, IL
July 30, 2018
Just went on a long trip. The onboard computer calculated the MPG at 26.6 for a 2,106 highway mile trip. However, in reality the MPG was only 23.3 MPG. This is three MPG less than what the onboard computer stated. I have not been able to get this corrected or even an explanation for the difference from the dealer I purchased this from. Is KIA hiding this????
Empire auto group was the best car buying experience I have ever had, Jay was very helpful and knew exactly everything about his cars on his lot, Jay made it a point to make sure I had all my questions answered and was happy before purchasing anything, and helped me find the best deal for my situation. I look forward to coming back in the future, and highly recommend searching here first!
most reliable car I have ever owned.
by everyday driver from Middletown, Ohio
October 27, 2018
I bought this van 4 years ago with 130000 miles and it has had NO issues with the engine or drive train. only oil changes and brakes/tires. it now has 183000 miles and still drives like a champion. The only issues are with the power doors sometimes they don't wanna close/open in freezing temperatures.
I had a great buying experience and was treated very nicely by everyone. My salesman David Gunn was great and very pleasant dealing with and helpful. Can't wait to come in for service to see everyone again.
by moises feliciano
by Moises Feliciano from Chattanooga TN
May 25, 2018
This 2016 Kia Sedona is amazing he has room for my four boys. A lot of cargo room is the best mind van I ever had . This is my 2 Kia Sedona
MJBinRamonaRichard our Salesman was terrific. His patience and knowledge was great. Made the new car first time buying experience for our daughter and son-in-Law an awesome experience.
It was needed
by Stephanymarrie from Pasco WA
July 25, 2018
It doesn’t feel like a van even though the inside is big a spacious it rides smooth and honestly glad I don’t feel like im driving a big van I probably would have went with a SUV but this was a good choice
Scheduled periodic maintenance such as oil change, bumper to number inspection for safety driving. All these features were serviced by Ball Kia during visit. Outstanding service.
Not a Honda
by DOGBO from Florida
July 25, 2018
After a little research I decided to trade in our 2011 Honda Odyssey and try the 2017 Kia Sedona. My initial impression of the van was good, but right out of the gate I noticed that the cargo room was a little smaller. The van drove well but is way under powered compared to the Odyssey. It did have a good price point and nice features like leather seats, bluetooth, back camera, etc. so we decided to buy it. After owning the van for less than a year my wife and I both hated it. The paint was no longer shiny and seemed to scratch easily, the van's A/C system had a sour smell that the dealership could not smell or correct despite replacing the cabin air filter on our dime. The gas milage was terrible compared to the odyssey especially for the size of the vehicle. Overall, the van just seemed substandard when compared to the Odyssey. So after owning it for 11 months, we just traded it in for a Honda Odyssey and could be happier. My recommendation is to spend a little more on the front end and be happier in the end.
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