New and used 2025 Kia Sorento EX for sale near Forest Hill, TX

Suave was our salesperson, he is friendly, funny and courteous. Salesperson , manager and finance person were very professional and respectful of my time and money. This dealership is quite a distance from my home but I’d happily return for another great deal on a vehicle.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Excellent service and sales people, always friendly every time! The folks are great to work with. I’ve purchased multiple cars from the Carrollton location/ dealership! I’m on my 7th Kia vehicle. They made the buying process painless, and much faster than most dealerships I’ve been to. They are friendly, courteous and professional. Their staff is the reason I keep going back to them.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

It is a sweet experience to get service done here! Everyone is always so kind and helpfull

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I would just like to say that my overall experience at Vanguard Kia in Arlington was fantastic! The customer service was excellent! Justin and Leo answered every question I had and they helped me in so many ways that I’m very grateful for! I’m thankful to the team of Kia!

They were Very helpful and great they are a amazing team. They did all they could to get the car i love and feel comfortable.

Anthony Krauter, is always a Joy to see at Vanguard Kia! He's TOTALLY patient, kind, courteous and so professional. Service was wonderful, quick check in with a bright smile! It's always nice at Kia...very satisfied... Anthony is great! Thank you Vanguard Kia❤️

Great service every time. They Earned my trust too! Classic Kia of Carrollton is the BEST dealership in the area and will always continue to trade my car every couple of years and have service done here. I am in my 4th KIA now and have never had any problems or maintenance issues but then I usually trade and buy a new one every couple of years just because I like being in the safest vehicle possible with all the newest technology to be safe and so that I have a good ride for my passengers and family I care about.

I had made a previous trip to Shottenkirk Toyota on September 12th and met with salesman, Brendon Powell. I had wanted to trade in a Nissan Titan and after discovering that truck had issues, Brendon had to tell me that they could not make a trade, it was tough on him but at least he was truthful. I made my next trip to Shottenkirk on September the 19th with another vehicle to trade in on a Toyota Tundra and I made appointment with Brendon Powell again. This was a good choice since he knew all the information from before. Brendon worked extremely hard to have the vehicle I had pick out work but with my previous new Titan hanging over me he was having issues making financials meeting my demand. Brendon continued to work on my case and brought in Danielle from finance to assist me, while Danielle was explaining me details she received a call, and said she had good news, a truck had arrived that was not listed and that truck would fit my budget!! I would like to commend both Brendon and Danielle because they listened and worked with me to find a truck that would fit my budget and my needs. I have been let down by Nissan with a lemon truck but Shottenkirk redeamed my faith in dealerships and I left with a new Tundra that without those two working together I would have never achieved.

Best sales man Mr. Rawland Long was very dedicated, showed us many cars until we found the one . 100% will recommend to friends and family to come to him THANK YOU!

LOVE KIA AT IRVING THEY ALWAYS HAVE THE BEST SERVICE AND EXPERIENCE. I WILL ALWAYS CHOOSE THEM.

Great Service. Thank you for taking care of me. Looking forward to my next visit.

We purchased a Niro EV in May and had a really good experience with the Sales Team. Unfortunately there was a problem with the charging and we had to bring it back several days later to get worked on. Jessica was our Sevice Representative and she was very sweet and professional. It took awhile for the problem to be fixed but Lionel (the Service Manager) ensured that we had a loaner for the time that our car was in the shop. The GM, Joe Fernandez, was involved every step of the way. We felt that the Clay Cooley Kia team had our best interests at all times.

Excellent service and very prompt getting work done! Friendly service techs willing to assist and get you on your way! Especially Tim, my service guy.

I brought my vehicle in today for service and Jesica Lopez was my service advisor. I can say that she did take care of me quite well! I loved my experience here and will be coming back!

I had a great experience with Nallely Ramirez. She was so respectful throughout the process. I never felt pressured and she's even contacted me since I bought my new Sorento. Sometimes sales reps try harder than they should and take up more of your time than is necessary. Nallely didn't do that. She was great and I highly recommend her. I would use Clay Cooley for service but the dealership is too far so I'll use a KIA dealership closer to home. Nallely would have discussed all of the service aspects with me but it just was not necessary at that time. This is my second KIA Sorento! I'm definitely a fan.