New and used 2025 Kia Sorento EX for sale near Merrionette Park, IL

My experience buying a 2023 K5 about a month ago has been the best car buying experience I've ever had. Eraldo Ferhati was the salesperson who helped me and he was the absolute best! He was accessible for all of my questions and I had a lot! He was patient, friendly, extremely helpful, kind...I can't say enough good things about him. He also came out on a Sunday, his day off, to help me when I thought I was having a problem with the car. He traveled about 30 minutes on his day off to help me and was able to quickly resolve the problem, with a friendly, caring attitude, even though it was my fault. I've been recommending him to my friends and anyone I hear that's looking for a car. Thank you Eraldo! While I was at the Kia dealership, everyone I talked to or worked with, i.e. the Finance Manager, Frank Villalobos - the Customer Service Manger - was friendly and couldn't be more helpful. Thanks for making buying a car as easy as possible for me! Wendy Trafny

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I had a great experience at Kia. My salesperson Izaiah has been on top of everything and follows through with anything I asked. I needed some things done and they made sure I had a loaner for the day. Many dealers no longer have loaners. I bought the Telluride and I love it. Handles great and very plush inside.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The team was amazing. I inquired online and was contacted by Crystal who got me to Frank. I had been working with multiple dealerships and on different cars, talking with so many people. Frank was the first person who I truly felt was willing to A. Work with me B. Sincere and honest about pricing C. Just an overall good person. Once I got there, I was met Kiki! OMG Kiki is by far the best sales person I've ever worked with. She identified the pain points my wife and I were having with our previous vehicle. She showed how the Carnival would literally fix everyone. She reassured me through the whole process that I was making the right decision. The whole team worked so well. I honestly felt like I was back in my hometown of Cincinnati OH, buying a car not from a sales person, but rather a friend/family. The sales team, GM and all create such a relaxing, non-pressure environment. Never once did I feel like they were trying to screw me or push something on me. From start to finish the team was honest up front and genuine. I would 100% recommend people to Kia of Lincolnwood. Seriously Ask for KIKI!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Pedro is the best!!! I came in for a recall and he helped me out tremendously by filing a claim for my tire… Then let me know when it was approved so I can come back to get the tire put on.

Saleswoman was very helpful and seemed to enjoy her job Melissa guided me to the purchase of the car guite skillfully however the financing portion of the transaction was not to good I ended up financing a extended warranty that I will probably never use had I read the contract thoroughly I would not of accepted that extra warranty but I signed the contract so I will have to pay

Great service from initial contact all the way through to my purchase and vehicle delivery. As this was my first EV vehicle, the entire team made sure that I had all the information I needed to be completely satisfied. Thank you, Berwyn Kia!

This was a smooth and easy Lease arrangement on a new Kia Niro EV. We had test driven one before but found the car color and package we wanted online here. We were able to take care of everything online and on the phone/text except the final papers signing. We were only at the dealer about an hour and drove our car home. Everyone was courteous and sincerely seemed to be getting us all the Kia promotions we should have. I would go to International Kia and ask for Karlos Karas. He will take care of you. Thank you 😊 🙏

I want to thank Shelly in the service department for making the big repair of my Kia (older) a good experience. She kept in constant contact with me while it was being service. She made me feel confident that the job would be done properly, and it was! Whoever the mechanic was, thank you so much. I can't believe how much better my vehicle is. If I can get this excellent service every time. I will stick with buying another Kia! Thanks again Shelly and the mechanic!!! Maureen G

Anthony Iniquez made the process of purchasing my leased vehicle incredibly smooth and efficient. Before I even stepped into the dealership, he took the time to walk me through each payment option in detail, ensuring there were no surprises when it came time to sign. When I arrived, everything was ready to go—the entire signing process was quick and seamless. I was in and out in just 30 minutes!

From initial appointment with same or next day service Willowbrook Ford provided excellent quality dependable service for my entire visit! Turnaround time was great. The other customers seemed to be in and out quickly too. All the other customers seemed happy and content as well. The Staff is professional and friendly! Showroom is spotless as was the restroom. They even have an area with cubicles where you can work or have more privacy if needed. As well as a separate adjacent more family oriented waiting room with play area accommodations for guests with children or just a place where you can hang out while you wait. Water and coffee are complementary provided, there are well stocked vending machines and areas to charge electrical devices. Wonderful experience and my car looks and runs great! I strongly recommend this Dealership for all your vehicle needs. Thank you Willowbrook/Kia!

I recently returned to Willowbrook Kia to purchase my leased vehicle, and the experience was fantastic. Trajce and the entire team were incredibly helpful, professional, and made the process smooth from start to finish. They answered all my questions, handled everything efficiently, and made me feel confident in my decision. I truly appreciate their support and excellent customer service. Thank you to Trajce and the whole Kia team for making this such a positive and easy experience!

This is the second time buying a vehicle at Berwyn Kia. I purchased a 2025 Kia seltos and lam very happy with it. Sasa who was my salesperson was helpful and explained everything to me.

Everyone that I encountered at this dealership was excellent I recommend to everyone thank you they really have it together at napleton Kia in River oaks

Every department in this establishment was a pleasant experience. Our sales rep Cassandra was super relatable and understood exactly what we wanted. Ryan the manager made sure to do everything he could to give us an amazing and honest deal. The financial employee made sure to give that same experience. They all deserve a raise. We haven't been able to stop recommending this dealer. It was truly a breathe of fresh air compared to the pushy and manipulative dealers all around. It really is appreciated. Also, the fastest deal we have ever decided on.