New and used 2025 Kia Sorento LX for sale near Bethel Manor, VA

Johnnie was very helpful, professional, and kind. I bought a new car and he helped make sure I got everything I wanted. Highly recommend his service. A.J. was also very helpful and made it fun.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

My 20 y/o daughter called to tell me that RT(service advisor) said her transmission was bad in her 2015 Kia. I didn't believe him, and thought they were taking advantage of her. I called the shop and acted like a complete a$$. Turned out that RT and the service department replaced the transmission and fixed the car for under $100. They took care of my daughter and I was wrong about them. If every repair shop was this honest, non of us would automatically think that mechanics are trying to take advantage. I am a grown man though, and I can admit when I was wrong, and I was. RT and the service department at Southern Lynnhaven took care of my daughter. I live in Missouri and my little girl (20) is a new Sailor in the US Navy. They were honest, fair, and I completely misjudged them. Thank You to all of the Moms and Dads who work in that shop. You deserve a medal, and certainly didn't deserve what I said to you all. Sorry, and Thank You for your honesty.

Always satisfying. Great customer service. Fred Patterson is very attentive and knowledgeable about everything. Especially the cars. You need more like him. No complaints. Thank you for always a great experience.

WENT IN FOR AN OIL CHANGE AND WAS GREETED BY FRED PATTERSON. A VERY WELL KNOWLEDGABLE PERSON AND VERY ATTENTIVE. ANSWERED ALL QUESTIONS. HE IS A GREAT ASSET. WILL DEFINITELY RECOMMEND TO MY FRIENDS

Amazing service department with world class service! Bought 2 vehicles here in the last year and am delighted to service both here and have had zero problems. From Buying the cars, to now oil changes and other maintenance, Casey Kia has been one of the best places to get my vehicle worked on and I have owned cars around the world, from the middle east to Japan and many spots stateside and I've never been help and cared for more than the people at Casey Kia

I’ve been coming to Casey Kia in Newport News Va since 2019 and they are very good at what they do in the service department. I get expeditious professional and quality service every time. I always let them know they are appreciated too.