New and used 2025 Kia Sorento S for sale near Avoca, AR

I have a 2500 GMC, and actually live about 260 miles from Springdale. Coming thru Arkansas this week my truck went into power reduction. On star told me it was a transmission fault and the truck wouldn't run over 55mph. I knew Crain was up off 412 and was hoping for a miracle to make it back home that night. It was 15 till 6 when I got there and Harrison was absolutely my hero! He told me the issue, said I maybe able to get it where you can make it home and he absolutely kept his word! Most people at quiting time don't really care to hear a story of some guy that has already spent 4 days away from and wants to get home, they have already put in a days work and ready to head that way themselves. Harrison not only took the time but I am glad to report I made it home safe and sound. Got with my local dealer and they are going to get it fixed for good once they can get a part. I just have to say my next time thru Springdale I'm dropping off some donuts for my best new friend in Arkansas!! Thanks again Harrison your the man!!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Love the beautiful new Service department, lots of space for you to spread out while waiting.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Adam Winfrey at Crain Kia Bentonville was great helping me get scheduled for the very next morning when I came in a little frantic about all of my headlights suddenly not working & also scheduled me to have my 30K mile service done at the same time. So thankful he was able to arrange a driver to take me home during the 3-4 hour service and pick me back up when my car was ready. Even better, my car was vacuumed and beautifully washed waiting for me. That was a great surprise! Especially after my last service at Crain Kia Fayetteville not going well at all. So bad I swear I would go back… I truly appreciate Crain Kia Bentonville’s excellent customer service, attention to detail and going above and beyond to ensure I felt safe leaving in my vehicle after my Fayetteville service left me a little traumatized. Thanks again Adam!!!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Fantastic! This was my first car, Jorge was my sales man, he explained everything in detail. Had a wonderful experience!

Manny was exceptional in assisting my family and me find the perfect SUV! The entire process was fast and easy, and we are incredibly grateful for his help!

Attentive to our concerns and questions we had. Very polite and respectful. Brought us water and a snack.

Unfortunately I had to buy a new car today. My 2013 Kia Forte was totaled last month so I had to say goodbye to my dependable, comfortable and nice looking ride. I was very uncomfortable with the whole process of having to unexpectedly get a new car but Zach Wyles made the experience wonderful, thank you Zach.

The staff, A J Anthony Sedillos I was very impressed with this young man He was very polite and considerate it was a pleasure dealing with him He has the attitude that makes it a pleasure to be around his consideration and patience with me He has outstanding customer service, and takes pride in his work I gladly give him a five star review

Keaton at Fayetteville Crain Kia was just wonderful to work with. He was not pushy but was concerned and wanted to help me do all he could on the phone before I got to dealership. And he did!! I bought a 2023 Kia Soul and am so very proud of it and of the service I received.