New and used 2025 Kia Sorento S for sale near Baltimore, MD

The Service Department staff members were very friendly and helpful. They were professional and accommodating when I requested that my driver's side seat be covered so that it would be protected while being serviced. The staff also kept me updated regarding the service progress. This made my experience a pleasant one.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I had a Safety Recall addressed and I was pleased that it did not take a long time to complete the job. My Service Advisor, Samantha, was professional and courteous and kept me updated on the progress of the service.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Jake and the team were friendly, patient and competent. We got a fair price for a great car. Thank you!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Jeff N at jones Kia made things happen for my family. We were upside down with a car and Jeff definitely made magic happen. Just by having small talk and actually listening to us he came up with a plan that has put us in suck a better situation! I can’t thank him enough for his time, patience and thoughtfulness! He is definitely the man to go see.

I would like to thank Jones Junction for all the great work that they have done and all the great services that they continue to give. I never had a problem with them since I've been with them 2020 when I purchase my Kia, I will continue to grow with them. As long as I hear , thank you for take a time out to hear me and just know you just can't find a better Dealership than jones junction

I just had my Kia Telluride serviced at Jones and it was a fantastic experience. The service providers were friendly, professional, and efficient from the moment I called for the appointment until I picked my car back up. I felt truly valued as a customer and that never happened at the dealership where I bought my car. After three years of constant frustrations with their service department I decided to drive the extra 40 minutes to Jones and it was absolutely worth it! I will be getting all my service here from now on. Thank you Jones Kia Service providers for making my life easier and treating me and my car so well!

Just bought my new Kia Telluride and salesperson Jericho Huntley made the transaction smooth and easy! He was very knowledgable and transparent. Would highly recommend!

My Service Advisor Matt McCann was very helpful and courteous. I was very happy and grateful for his help.

First, Bernadette Passarerallo at Buchanan Kia is who and where to go for your next car purchase. She made sure everything was right, went smoothly and I was happy with everything before I left the lot. Service I wasn't able to have my car serviced at Westminster because my work location chanced to Hagerstown. I tried to have it serviced at the Hagarstown Kia. Hagarstown Kia acted like I was putting me out and I wasn't able to schedule anything. So I had to go across the street to Nissan where I used to get my car service done, they got me right in.