New and used 2025 Kia Sorento S for sale near Parma, OH

Our salesperson Jerrid was really helpful, and he made the buying process smooth! I found that their cars were competitively priced and I was willing to drive further to visit this dealership because of their good deals.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Kia of Mentor did everything to make this as enjoyable and easy an experience as possible! I am very satisfied. Would come there again. Excited to see the complete remodel.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Erica Hughes is the best Always helps, honest, gets the required service we need and is completed on time My family loves working with her

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I highly recommend Haleen Kia. My experience was great every single time. Brandon is the best!

Great customer service. The gentleman were very helpful and kind and fast. They welcomed me right away. Called me kept me informed of what my car needed

It was a pleasure working with Dale on the purchase of my new vehicle. He was very professional and personable.

Belinda Frost took care of me for my oil change at Spitzer Kia West. She kept me informed all the way through the process. Her enthusiasm was contagious. I would recommend her every single time.

Like always, my experience with the dealership and this time with Joshua Cole was excellent. He was sure that I was satisfied with the service.

Corey L was great. Answered any questions I have anytime I reach out. I’m thankful for our business rapport.

Dealer worked to get me a car at the price I could manage. Very caring people. I had recommended my son to get a car here and will recommend others too.

Casey was amazing in helping me get into another lease on the K4. She spent a great deal of time with me making sure I felt comfortable with my purchase. She should be made Manager! John C.

Jerrid Marhefka was absolutely amazing and understanding, he went above and beyond with my car purchasing experiences!!!

Friendly staff and very knowledgeable, straight forward and clear explanation of the purchase process, loved it.

Montrose Kia of Sheffield treated me and my car with much care. They explained what service would take place and while waiting, their waiting area was clean, well stocked, and comfortable. Everyone I encountered who worked there was friendly as well.

In have been taking my Kias here for servicing over 14 years. It has always been good. Derek has been very knowledgable and extremely helpful handling issues that have arisen with my 2017 Sportage. Thanks Derek.

I'm writing a review about Tommy,it was my first time w/him.He was polite, knowledgeable , explained everything,and helped w/ afew about my car. He's a keeper Karol Kucia

It was nice they did a great job they took great care if my suv. Very pleased with everyone at the service department. Everyone was really good.

I have always had a great experience with Kia of Streetsboro, hence is the reason I return for my second purchase. Dale was a great help and I had a real good experience. Tony and Dale made my experience enjoyable. I will return again.

Overall a great experience. The salesman seemed to be a knowledgeable and helpful guy. He worked to get me what I felt was a good deal and helped me get settled in to my new car.