New and used 2025 Kia Sorento SX for sale near Brillion, WI

Dorsch Kia was the most consistent when i needed a response. I did not do business because another dealer had free oil changes. I would like to add that if that sales pitch wasn’t there I would have given Dorsch my business.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Dorsch (Ron & Dallas) were a pleasure to deal with when it came to purchasing my vehicle. I never purchased a used car from an out of state dealer that was so far from me. The process can be scary but they provided me with various pictures, videos, and all the information to formulate my decision. I flew in from New York and they arranged to have me picked up from the airport. The negotiation process was pretty simple as well. I drove the car back over 1,000 miles without a hiccup. Great dealer to deal with; 1 would recommend them to anyone.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Hue was fantastic, very responsive and took the time to answer all questions. We never felt pressured or rushed to make a decision. Hue worked with us to find a car as we are over 4 hours away form the dealership. Hue went out and took specific photos of the vehicle for us. Highly recommend Hue and the dealership.

The Appleton service department always make me feel like they appreciate my business. The facility is spotless. Great waiting room and great care for my vehicle. Employees are always friendly.

I love my new KIA K5. The buying process was easy, the service professional. I look forward to working with Bergstrom in the future.

This is my second time buying a new Kia from this dealership. I had my Sorento for 5 years before deciding to trade it in due to high mileage and a growing family. I researched quite a bit before deciding what I wanted to buy, and Bergstrom Kia of Appleton had one of the easiest sites to access the information I was looking for. Being able to compare prices & features, I was able to find a vehicle that was right for me before even stepping foot on the lot. I called to be sure it was in stock and after learning that it was, said I would be in the next day. I was greeted at the door, promptly assisted, and offered refreshments. After learning I had bought my previous vehicle there, they set me up with the same sales associate that I worked with the first time. Once again, Mo walked us through the purchasing process. I went for a test drive & Mo made sure any additional questions I had were answered. I put on a lot of miles each year, so Mo helped find us a better warranty that covered more mileage rather than a longer term. I went away satisfied and excited to be driving off in my first hybrid vehicle, a Kia Carnival HEV. I will go back for future vehicle purchases!

Upon arrival, we immediately noticed the bustling atmosphere, but due to our scheduled appointment, we waited briefly before Ron greeted us. Ron was exceptionally courteous, guiding us through various vehicles within my budget. Although my initial search yielded no results, Ron persisted, showcasing additional cars and highlighting attractive deals, ultimately leading me to discover a new 2025 model. The overall experience was outstanding.