New and used 2025 Kia Sorento X-Line EX for sale near Spring Grove, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Thanks Phil, Nick, Vince, and Bobby! Great service and work, as ALWAYS!! All the work done was meticulous. Car was spotless when the work was done and wait time was minimal. Salute!!!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

My experience with Kia Schaumburg was very positive and greatly appreciated! Jeffery (Service Advisor) was kind, informed, and amazingly helpful. Everyone was very customer centered. Many thanks to all!!

Edwin at service was really helpfull, gave me the información I needed and help me solve my problem

We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.

My experience was amazing!! Jorge was great! Issac was also very helpful! Thank you for the great experience! Definitely will be switching from the last Kia dealership I was going to.

It was good! Everyone was friendly except the Finance guy. He was rude! He was mad because we didn’t buy the extended warranty or maintenance package

Great service throughout our buying experience and Matt was kind to drive the car out to our home as we were told the car would be available onsite when we came out; however, it was still in transit. Wonderful experience overall!

The people was nice and very helpful thank you we are happy we have a new car

First time getting a car under my name. Expectations were high, I believe standards were met. A little strict than others I have visited but overall happy with my purchase. Wendy did a good job

Matt W. was very helpful in aiding and helping us find and finalize getting a new car! I would highly recommend him based off of his professionalism and knowledge!

We had an outstanding experience at Liberty Nissan. Our salesman, Quinton H listened to our needs, didn’t pressure us, came back with speedy responses to our questions, and made our time at the dealership overall very pleasant, which can be rare. We drove home with our new vehicle and are very happy with our purchase.

Excellent salesman ! Everyone else was great too. No hassles and no extra added on charges or pressure to purchase any but the car . Pleasant experience.

Q was a great sales person. We came in knowing what we were looking for. We were able to go for a test drive right away, and discuss payment options, and we got it at a good price. Quick and easy in purchasing a new/used vehicle.

Q was very helpful go see him if you’re looking to purchase a vehicle from this dealership. Recommend , recommend, recommend. Great service. Go see Q