New and used 2025 Kia Sorento X-Line SX for sale near Lake Zurich, IL

Had my first scheduled service for my 25 KIA Sorento Hybrid. Service personnel were very helpful in all respects. Service complete in less time than estimated. Very happy overall.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Edwin at service was really helpfull, gave me the información I needed and help me solve my problem

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Excellent service, very knowledgeable of any questions I may have. Always friendly and a pleasure when in the waiting area. Clean environment since I usually do work when I come in. Thank you to the Kia Team

Service with jeffer was very excellent, everything it was done in one hour i recommend kia in Schaumburg. Nice people. To work with, see u nex time for service Thanks

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

It was good! Everyone was friendly except the Finance guy. He was rude! He was mad because we didn’t buy the extended warranty or maintenance package

Great service, great staff Always bring my car here for routine service Thanks for providing a timely and professional experience! You make having your car serviced a pleasant experience!

We had an outstanding experience at Liberty Nissan. Our salesman, Quinton H listened to our needs, didn’t pressure us, came back with speedy responses to our questions, and made our time at the dealership overall very pleasant, which can be rare. We drove home with our new vehicle and are very happy with our purchase.

Great service throughout our buying experience and Matt was kind to drive the car out to our home as we were told the car would be available onsite when we came out; however, it was still in transit. Wonderful experience overall!

Only reason why I gave facilities a lower score is because they were going through a lot of construction and we were in a temporary location. But they went out of their way to make sure everyone was comfortable.

The people was nice and very helpful thank you we are happy we have a new car

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!