New and used 2025 Kia Sorento for sale near Adamsville, AL

Loved my salesman DJ great customer service & friendly staff.Finally got my Stinger in my color

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Sydney did a fantastic job helping me find the best car for me. She was patient and efficient and I appreciate all she and the team there at Serra Kia Trussville did to help me!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Just purchased a new Telluride. James Myrick made the purchase quick and painless. Everyone I was involved with throughout the process was friendly and professional. I got a deal I could accept and left happy with the process. I haven't used the service department yet but I've been told they're very good.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Great experience at Serra Kia of Trussville. Got what I wanted and didn't go over my budget.

The service was handled by Stephen and they handled the job promptly and courteously. Samantha handled the paperwork in the office and all was good. I appreciate all who were involved in the background.

I have to thank Ayana (Yan) for all her help when I come in for service for my car..She is has such a beautiful personality that greets me with a smile and always ask how I've been since my last visit...The service is good and so is the staff that I have come across very friendly and easy to conversation with you....Keep up the good works!

Iyonna Brown was awesome! She was very knowledgeable and extrememly courteous! I loved having the update on my car too. You can be assured that I will be back for my next oil change and tire rotation.

Shenea was excellent! Leading kind but no pressure. They got me in and out quickly. Everything seemed transparent.

My vehicle was serviced in a timely fashion and I received a complimentary Carwash . I also was able to use my coupon to lower my out of pocket price which I was happy about . Thanks Kia

Here’s a polished version of your review with some added flair and detail to make it stand out: --- I had an outstanding experience working with **Jamacio**. From start to finish, he was professional, consistent, and truly went above and beyond. Since I was purchasing out of state, I expected the process to be stressful, but Jamacio made it seamless and stress-free. He answered all of my questions thoroughly and his knowledge gave me complete confidence in my purchase. I drove all the way from Atlanta (a 2.5-hour trip) and it was absolutely worth it. The level of customer service was unmatched—they even arranged to pick me up from the airport after I returned my rental car. That extra level of care showed me they genuinely value their customers. If you’re looking for top-tier people who provide top-tier service, Jamacio and his team are exactly who you want to work with. I couldn’t recommend them more highly!