New and used 2025 Kia Sorento for sale near Chevy Chase Section Three, MD

I was taken on time, explained about the wait time for my service, and service was completed as explained. I was totally pleased with my service.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Overall positive experience, including negotiation in advance of coming to the dealership. Fairly straight-forward though the process ended up taking an entire afternoon and early evening. Seemed to drag out longer than needed. Would recommend this dealership.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I brought my 2021 Sportage in for an oil change and multi-point inspection. I bought the vehicle from a different Kia dealer and wanted it checked out by dealer closer to my home in DC. The service reps were prompt and courteous. Everything went smoothly. The only reason I didn’t rate my experience at five stars was because the facility was in a cramped location. They may be involved in making improvements to the service area—which would be great.

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Very helpful Abu and Tonino went the extra mile I am very happy with their services

This was the 2nd Kia dealership I visited looking for a 2020 Soul S and the difference between dealerships was like night and day. Van xxxx can be quiet and low key but don't be fooled--he's the dealership's secret weapon! I have never had a more laid-back, no hassle, trouble-free car buying experience. He didn't hesitate to say he'd get the model in my preferred color from another dealership and he delivered. Did I mention that he beat my credit union's true car price? Neither Van xxxx nor the finance guy who did the paperwork tried to up-sell me anything--that was a first! If you've ever had a less than wonderful car buying experience, you owe it to yourself to buy a car from Van xxxx at DarCars Kia. You won't believe how smooth and pain-free car "buying done right" can be!