New and used 2025 Kia Sorento for sale near Cos Cob, CT

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Our salesman, Ali, and other members of the staff were all knowledgeable, helpful and professional. We are very happy with our new Grand Cherokee Limited.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Brought my EV6 in for the first service. Ron was friendly and very helpful. I will gladly return for next service.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

The whole team at Kia of Smithtown was nothing but great. The salesperson Frank was outstanding! Could not say more good things about the whole buying process.

Our rep Trevor was friendly and attentive. Helped with the process throughout. We had a car same-day.

Fast , efficient , professional service. The representative Ron was very pleasant and knew how deal with me with respect and understanding

Brought car in for recall and oil change. All done quickly and Marissa is very nice and professional.

Excellent service and great communication. They did a good job of explaining what was going on and providing updates. Would highly recommend.

My service experience was very good as usual. Marissa is very helpful, knowledgeable and personable. She is very good at reviewing the maintenance needs for my vehicles. Thanks Marissa!

Used Napoli for service to a vehicle I purchased a little over a year ago. Service was quick and thorough.

I have a 2016 KIA Sorento with 77.000 miles. And for a about 2 weeks, it seems to have a issue with the AC and for some reason i had coolant on a regular basis. Turns out to be an head gasket crack. Apparently the 2016 KIA Sorento have an history of that problem. When to Napoli KIA in Milford CT. My service advisor was Jennifer. She explained that KIA had an extended warranty for this exact issue, but they had to make sure that was the correct problem in order for the warranty to work. She followed up the next day and told me that KIA will replace the entire engine at no cost to me because KIA honored the warranty. So, Napoli KIA ordered a new engine and the car was done. That’s $14.000 job that I paid nothing. Thank you very much to Jennifer and her associates. Jennifer went above and beyond, she kept me informed on everything, got me a ride to and from Napoli KIA . She was very pleasant to work with. She treated me with kindness and respect. I have to say, that all the service advisors are really nice and helpful and very knowledgeable and professional. Previously, a few years ago that was different. But this new team is incredible. Thank you very much to Jennifer for her outstanding service.

Great ,Ron was dxcellent great service Very informative and helpful Kept me aware of everything that was being done

I had the most wonderful experience at Kia of West Nyack! From start to finish, every detail of what needed to be done was handled so smoothly, effortlessly, and with the highest level of professionalism and courtesy. A special thank you to Chris Wilson, General Sales Manager, and Reggie Watson, Sales Professional, who truly went above and beyond for me. Their knowledge, patience, and care made the entire process stress-free and enjoyable. They treated me with respect, explained everything clearly, and made sure I was comfortable every step of the way. Because of Chris and Reggie’s outstanding support, I am now the proud owner of a Mercedes Benz GLC 300 Coupe a car I am so excited about! I am extremely grateful for this experience, and I highly recommend Kia of West Nyack to anyone looking for a new car. Please ask for Chris and Reggie, you will not be disappointed!