New and used 2025 Kia Sorento for sale near East Hazel Crest, IL

Carlos made the car buying experience fast and straightforward. It was literally accomplished in under an hour. During the selection process he was available to talk or text and promptly answered all our questions. Very helpful.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Anthony Iniquez made the process of purchasing my leased vehicle incredibly smooth and efficient. Before I even stepped into the dealership, he took the time to walk me through each payment option in detail, ensuring there were no surprises when it came time to sign. When I arrived, everything was ready to go—the entire signing process was quick and seamless. I was in and out in just 30 minutes!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I worked with Izzy and he was great. Very knowledgeable and made the experience easy. The Sales Manager, Anes was also a big help in getting my wife and I taken care of. Eric in finance made it as painless as finance can make things.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Pedro is the best!!! I came in for a recall and he helped me out tremendously by filing a claim for my tire… Then let me know when it was approved so I can come back to get the tire put on.

Everyone that I encountered at this dealership was excellent I recommend to everyone thank you they really have it together at napleton Kia in River oaks

Kenad and Drudar were wonderful to work with. They went out of their way to meet our needs. Keep up the good work.

I want to thank Shelly in the service department for making the big repair of my Kia (older) a good experience. She kept in constant contact with me while it was being service. She made me feel confident that the job would be done properly, and it was! Whoever the mechanic was, thank you so much. I can't believe how much better my vehicle is. If I can get this excellent service every time. I will stick with buying another Kia! Thanks again Shelly and the mechanic!!! Maureen G

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

Know how to work with customers always giving deals on service. In service department. A one.

Purchased a old low priced auto and I was treated no difference than if I was buying a new auto from them. First class, professional personal and very helpful.