New and used 2025 Kia Sorento for sale near Five Points, OH

This was for an oil change. I had never been to Kia for service before. The staff was pleasant and courteous. The service was completed timely. I even got a coupon for a few car wash. Waiting area is a little close but still comfortable. Snacks and beverages available. Very positive experience.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Very diligent and full of integrity worked steadily very patience and graceful. Gave me a car to pick up my daughters.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great experience. Listed to what I wanted. Not pushy. Would definitely get another car from this dealership.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Always a good experience with Kia team members taking such good care of customers. I appreciate the pride they have in Kia. I also appreciate the respect and kindness they have for me.

Great dealership. Salesman Kevin Hyde is professional and straight-forward, listened to what I had in mind, no pressure, funny, and kind. I didn't have to be concerned that he would say one thing and do something different or give me a bunch of b.s. like at some places I went to. Tara in financing also very helpful, explained everything clearly and was willing to negotiate on a few things. Clearly, Tania, the manager, runs a good ship! I highly recommend this dealership.

Outstanding Experience with Kevin Lopez! I recently purchased a Kia K5 and had the absolute pleasure of working with Kevin Lopez. From the moment I walked into the dealership, Kevin went above and beyond to make the entire process smooth, stress-free, and even enjoyable. He was incredibly knowledgeable about the car, answered all of my questions with patience and honesty, and made sure I felt confident every step of the way. Kevin didn’t just try to make a sale—he genuinely cared about helping me find the right car for my needs and budget. He followed up after the sale to make sure everything was going well and that I was happy with my purchase. It’s rare to find someone who truly goes the extra mile like he did. If you’re looking for a trustworthy, friendly, and professional car salesman, ask for Kevin Lopez. I couldn’t be happier with my Kia K5 and the exceptional service I received. Highly recommended!

Hubby took in the Kia Niro Plug in for an oil change and a check up. All went well. We really like the plug in - we are spending very little on gasoline.

A great big shout out to Scott in the service and parts department. I went to get new tires at Sams Club, on my Kia and learned it had locknuts. I did not have a key, so I was not able to buy tires. I drove to Matt Castrucci’s and without an appointment went into parts and service area and Scott Was Johnny on the spot with having a technician remove the locks for me and then installed regular Lugnuts. I was in and out of there within 20 minutes. Thank you very much service team and especially Scott.

Had my 2017 Kia Sportage serviced Darrick Bailey went above and beyond I was quoted $200 and bill was almost $400 He paid $100 towards my bill Awesome

I Always Bring My K.IA here great service friendly staff clean waiting room bought my car here " been coming for 4 years Thanks for all you do !! See you next Oil change Cindy Warner 💖🌸☺️

Tom was my service representative and he was very polite and detailed. The dealership now has a waiting room that is enclosed so you aren?t in the mechanic area. Then you are escorted to the inside waiting area until you car if done. There were snacks and cold drinks available too.

I didn't end up buying one. Shipping costs were too costly. The staff seemed friendly

Tom, my service advisor, was great to work with. He was friendly, and professional. He did a good job of keeping me informed before, during, and after the service.

I bought a used Tesla through Zach Miller. Although there was a little glitch, Zach and the dealership stepped up and took care of it. Zach has a great personality and is very patient. I'm sure you'll enjoy dealing with him.

Phil Bailey is a superb salesman and I have bought 4 cars from him in the last 5 years. He is honest, professional and very knowledgeable . He is my go to man when I need a car Joanne ADERHOLD

Our entire experience at Kings Kia was wonderful. Sam, our salesman, Bob, the Sales Manager, and Tim, the in finance, were all amazing to work with. We drove almost 3 hours from out of state to purchase a Telluride and were very impressed. They don't mark their new cars up over MSRP like many other Kia dealerships and they honor the trade amount they quote prior to appraisal. I have already recommended Sam to a friend who is looking for a car and will continue to tell everyone about our great car buying experience.

Great service! Easy to schedule appointment and many appointment times available! Will continue service here with all my 3 cars.