New and used 2025 Kia Sorento for sale near Gloucester Point, VA

Johnnie was very helpful, professional, and kind. I bought a new car and he helped make sure I got everything I wanted. Highly recommend his service. A.J. was also very helpful and made it fun.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Amazing service department with world class service! Bought 2 vehicles here in the last year and am delighted to service both here and have had zero problems. From Buying the cars, to now oil changes and other maintenance, Casey Kia has been one of the best places to get my vehicle worked on and I have owned cars around the world, from the middle east to Japan and many spots stateside and I've never been help and cared for more than the people at Casey Kia

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I’ve been coming to Casey Kia in Newport News Va since 2019 and they are very good at what they do in the service department. I get expeditious professional and quality service every time. I always let them know they are appreciated too.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Johnnie Jordan was very professional. He made sure I was comfortable while waiting and keeping informed even while they were filling the car with gas. Also he was very respectful and honest. Thank you for your service.

Jaclyn, thank you so much for allowing us to pick what we wanted and helping us thru the process. Thank you for never overstepping our decision and providing us with what we asked for. You are an amazing salewoman, and you took our value into consideration. You are the only reason we came back, but you respected our space in figuring out if we wanted to go with you. While everyone else was trying to pressure us into saying yes on day one. Thank you for being awesome, and thank you for making my time at that dealership less painful than it needed. My wife loves her new car and I'm happy you were able to find her the car with all the bells and whistle she wanted. We look forward to our next purchase in the future!