New and used 2025 Kia Sorento for sale near Ludlow, MA

I couldn't be more happy with the car I got at Gary Rome Kia! They made the process easy and every person that I worked with had excellent customer service.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Took my vehicle to services, just want to say "thank you Ashley for you great services" She took her time to explain everything done on the vehicle and what it needed... So glad she works there.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great place. Clean, professional and friendly service love it there. I bought my car here even during Covid it was so smooth. Got a great deal and will definitely refer a friend

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Easy dealer to work with. Sold me a new Sportage Hybrid, sales person (Francisco) explain everything during this great experiences while shopping for a new vehicle.

A painless experience. I searched for a car with the options I wanted and they were the closest to me. They made the experience super easy. and it happened quickly. I was motivated by the approaching price hikes brought on the the tariffs.

Best car buying experience I have ever gone through. No hassles, no confusion or bait and switch tactics. I did not feel uncomfortable at any point with anyone we dealt with. We will 100% return and send others!

Want to go hank every service dept for the wonderful service, starting with advisor hector,all the way to the service manager Ivelis thank you all and there should be a way to rate there performance as it is for the management team as well the sales,so the individual who deserves it can be rated appropriately for there individual work ethic

I have been to many dealerships in the past, throughout Connecticut. Enfield Kia dealership has taken on a uniquely different approach. A working together, a professional caring team behind the scenes. Justin Jackson, worked with exceptionally diligence, his, “NO pressure” quiet awareness of a personal situation helped this team to excellence..There were bumps, there are always bumps making a major purchase but J J ‘s experiences, understandings and knowledge, gently flattened that paper to sign, bringing me to Shawn. Under pressure having many consecutive sales that afternoon to get excited customer's into their new car. His efficiency and thoroughness as I left, had NOT one after thought of any questions. Shawn explained every detail of the process, as we moved from one signature to another, answering my questions and noted certain things for my better understanding. This team, We feel, was outstanding, secure and trustworthy. Wouldn’t purchase a car anywhere else now.. Thank you , Carol