New and used 2025 Kia Sorento for sale near Mays Chapel, MD

First, Bernadette Passarerallo at Buchanan Kia is who and where to go for your next car purchase. She made sure everything was right, went smoothly and I was happy with everything before I left the lot. Service I wasn't able to have my car serviced at Westminster because my work location chanced to Hagerstown. I tried to have it serviced at the Hagarstown Kia. Hagarstown Kia acted like I was putting me out and I wasn't able to schedule anything. So I had to go across the street to Nissan where I used to get my car service done, they got me right in.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Kudos to George Williams and Helen Silberman for providing superb customer service. They made our new car leasing experience one that will cause us to tell others about.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great experience from beginning to end. My first point of contact was over phone with Rick. He knew exactly what I was looking for and reached out when a vehicle matching my description got delivered. I immediately headed to the dealership and loved what I saw, but had to talk it over with family. After have had gone to other dealerships, I decided that no one could match Buchanan's prices or customer service. Dealing with Tom, the GSM, to make sure we were financed quickly and properly was easy and nothing like I have ever experienced at another dealership. Everyone here was great and made car buying a wonderful process! Will definitely be recommending Buchanan Kia to all my friends and family and we will be back if we need another car in the future! Thanks for the amazing customer care and service!!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

I came in for a new clutch. The service dept. person I spoke to was more than fair. He told me the repairs was more than the value of the car. I decided to buy a new car. I was directed to John Wyatt. He was excellent. He was professional, considerate and well - informed. He helped me pick the right car for me. I am very satisfied. Thank You!

Elias was wonderful to work with. Excellent customer service and very thorough. Highly recommend him!

The entire buying process took about three hours and 15 minutes from the moment I entered the dealership for the first time to driving home with a new car for my daughters. Jeannie and Dominic worked closely and frankly with me to talk through my interests and needs between the trade in, desired monthly payment range, and valuation for both vehicles. Negotiations were handled quickly and reasonably after we exchanged full information. Ray in Finance got me a full percent lower from my credit union even after the initial offer and acceptance was reached. That was real money! The whole team (including Malik for my insurance change) were very warm and easy going. It was probably the best buying experience in the dozen plus car purchases I?ve made over the years. Thank you Jeannie and team for genuinely exceeding my expectations, by a lot!

Great Dealership and I would recommend to customers

Mr. Crooms was a good salesman. Pretty laid back but helpful through the buying process. Only glitch was that we went all the way to Baltimore to buy a blue Nissan Sentra SV and then were told it was sold the day before, so we had to settle for a pearl white which wasn’t our first choice. May have been a bait and switch, but can’t confirm. Anyhow, all went pretty well!

Great buying experience with Rick two weeks ago! We knew what car we wanted, just unsure of the exact model. Rick explained the differences and helped us decide. Deal was easy and check out was even easier. Rick sat in the car with us and went over all the vehicle’s options and electronics. When we need our next car, we’ll be back!

Not much to talk about , Just a Tire Rotation and an Oil Change , Alll Wet Well

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

I had a Safety Recall addressed and I was pleased that it did not take a long time to complete the job. My Service Advisor, Samantha, was professional and courteous and kept me updated on the progress of the service.

Jake and the team were friendly, patient and competent. We got a fair price for a great car. Thank you!

Today we purchased a 2025 KIA K5 GT-Line AWD. We drove 60+ miles from Pennsylvania. It was definitely worth the drive. Earlier in the week we tried to purchase the same vehicle at a dealer closer to our location. That didn’t go very well. So I contacted This dealership from the Cars.com app. I was contacted by Erik and within about 30 minutes we had a deal. No xx no ridiculous sales pitches. Just straight forward sales. Sunny was also involved in this deal and was also great to deal with. We picked the car up this morning and drove it home. What a great experience we had at this dealership. By driving the extra distance, we saved close to $4k. I highly recommend them to anyone interested in purchasing a vehicle. 😀🎉 Kevin Pennsylvania