New and used 2025 Kia Sorento SUVs for sale near Apex, NC

**5 Stars** Exceptional experience at this dealership! From the moment I walked in, every team member was welcoming and radiated positive energy. Shawn's leadership clearly creates a wonderful culture here. Dorien and Sami went above and beyond, transforming what I expected to be a complex multi-step transaction into one seamless process. Their dedication and expertise made everything effortless, even staying late to ensure everything was completed perfectly. The entire team made me feel genuinely valued as a customer. Highly recommend this dealership for their outstanding service and caring approach!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

I apologize for just writing this about RYAN as I was here a month ago .But I have to write this.His customer service skills were EXCEPTIONAL .I CAME IN inquiring about Tires as i.had a donut on my car due to.a blowout I REALLY WAS SEARCHING FOR THE BEST PRICE ON 2 TIRES. AND I DIDNT WANT TO.SPEND A FORTUNE. HE WAS ABLE TO.PRICE MATCH AND I LEFT TOTALLY SATISFIED .HE NEEDS TO BE RECOGNIZED FOR BEING AN EXCELLENT EMPLOYEE. THANKS RYAN 🙂

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Great first time experience with service department. Daisy was great at keeping us updated on car repairs.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Joseph was great, made sure the services was complete in a timely manner, and just a all around great guy

Too my truck in for Maintainence on my Kia 22 Niro however, there was a recall on my back camera which had also been a minor issue. Left my phone in my truck. I went back to get it. There’s a Kia Assoicate in my truck getting info. Who handed me my phone, who came back in, and stated don’t forget to tell her how hot your phone was when I took it off the charger. Totally sipped my mind because I was trying to see if I was able to get a wash too. Anyhow, all issues were resolved with 1 hour 15 min. Even the ordering of the fan for the charger. No car wash tho. However, I have to go back soon. I forgot to say I’m new herer! And, where I’m from all Kia dealer have phone charging stations in lobby’s for customers. I do know that they’re all independent dealers so that may have a lot to do with it. Other than that, I give this place 4.5 stars because I couldn’t charge my phone! Services excellent!

Reggie was great, found the exact vehicle we were looking for and made the overall experience very easy, seamless and stress free, thanks for everything!