New and used 2025 Kia Sorento SUVs for sale near Franklin, CT

Chasetty Caez was amazing to deal with from start to finish. She answered any and all questions, even if she didn’t know, she found out. Got the vehicle we were looking for. Explained everything so we understood throughout the process, including the vehicle we purchased!! Went over everything. She’s the best!!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

10/10 highly recommend- Service exceeded expectations! Our experience was hands down the easiest shopping experience we have ever had. Our salesman took the time to go through the vehicle with us and was very knowledgeable in all of our questions we had to ask.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

From the moment I entered this facility the staff was very friendly, helpful & attentive. My time there was pleasant and non-stressful. The purchase was easy and the sales manager was super nice! No pressure & they all listened to my questions and concerns. Love this dealership!! Highly recommend!!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Simply amazing experience, they are true professionals and will be dealer of choice for my next Kia, without a doubt! Thank you to the whole team for making this so easy :)

After having a fluke experience happen last year with a Dodge Hornet EV/Hybrid (Twice with two different dealers - do not buy!) I went back to Putnam Kia to give another shot because I had recently rented a Kia K4 on vacation and was interested in getting into a newer vehicle and downsizing into a sedan. Dylan helped me both prior with the Dodge and this time with the Kia and provided excellent service & help and went above and beyond running numbers with me back and forth to try to get to what made sense for me and the dealership did what they could do make the purchase easier. Everyone at the dealership is very nice and understanding and even though I had a huge, stressful issue with a poorly manufactured car the first time around, they all remained level headed and ensured me that they did care about my satisfaction with my vehicle. I would definitely come back to Putnam Kia the next time I am looking into a new vehicle. Patience is extremely important to me because I know how impatient I can be and trust was earned, that's also hard to say about a dealership.

A very professional team. The atmosphere is nice and service team will notify you while waiting the progress on your car. Thank you Kia of East Hartford

I just bought a 2021 Kia Telluride from Shelly and it was a great experience! From start to finish it was a smooth east process!

Staff is pleasant and easy to work with and the dealership is first class ! I’ve had 3 Kia’s in the past and Kia of East Hartford is by far the best I’ve dealt with ! The facility is state of the art and the process was quick and easy ! Don’t bother going anywhere else for your Kia . Jeff Z has put together a great team and a great selection of cars to choose from and I just can’t say enough !! Great job Jeff Z !! 👍👍👍👍

The service at Kia of East Hartford is exceptional. Calling to get an appointment was easy and I was able to secure an appointment for that same week. Frank checked me in quickly and took care that I was out in time to attend a doctor’s appointment with my daughter.

Steve Zacek and Putam Kia have been great this is the second vehicle we have purchased from them and we are never disappointed Steve knowledge of the the vehicle and the electronics was great he help us set up everything before we drove off the dealership

Peter Place was very very knowledgeable and enjoyable person to work with. Absolutely no pressure. An enjoyable experience.

Our sales associate, Ms. Johnson, was very warm , welcoming , and professional…making the purchase of our new 25’ sorento easy.

This dealership goes above and beyond to make you feel at home. I trust them and will continue to return to them for years to come.

This review is long overdue, but well deserved. I’ve been bringing my vehicles to Kia of Old Saybrook for over 20 years, and I can’t say enough about the outstanding service I’ve consistently received. Steve, the service manager, is the heart of the department — always helpful, professional, and incredibly accommodating. Whether it’s routine maintenance or an unexpected issue, Steve and his crew have always gone above and beyond to make sure I’m taken care of. They’ve managed to fit me in for service on short notice more times than I can count, and they do it all with a friendly, can-do attitude that really sets them apart. One experience that really stands out is when I was in an accident and had to have my car towed. It was just before the service department was closing for the weekend, and I was expecting to be without a car for quite some time. But Steve made sure my vehicle was taken in immediately, and thanks to his quick action and dedication, I was back on the road the following week. That level of commitment and care is rare — and deeply appreciated. After two decades of visits, I can confidently say that Kia of Old Saybrook’s service department, led by Steve, has earned my complete trust. They treat their customers with respect, work with integrity, and deliver top-notch service every single time. Thank you, Steve, and the entire team, your hard work does not go unnoticed!

I visited multiple different vehicle dealerships and explain to everyone that I was not immediately looking to buy a vehicle but will be in the coming weeks due to relocating to Connecticut and Kia of Old Saybrook’s Custome Advocate Anthony Russo was extremely understanding and helpful through the whole process and ultimately the reason why I chose to go with Kia. Showed me multiple different models and was not pushy or overbearing at any point during the experience. After deciding on a lease for a new Kia Niro PHEV I dealt with the service manager Alex Pashchak to get the final financing paperwork done and he was also terrific and not pushy at all, explained all the extended warranty packages to me in detail and helped set one up that would work perfect for me in the future. Anthony made sure to introduce me to the service department and set up my first appointment with them before I left (they were also terrific) Anthony also made sure he’s been available over the phone anytime. I had any questions about the vehicle and even reached out afterwards to make sure that I was happy with my purchase and if I had any more questions. 10 out of 10 would highly recommend to anybody I know looking to buy a car to go to Kia of Old Saybrook and work with Anthony. Best experience I ever had buying a new vehicle!!