New and used 2025 Kia Sorento SUVs for sale near Glenarden, MD

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

We had a great experience (once again!) purchasing our new Nero from Hersons Kia! We highly recommend no only Hersons but our salesman, Ernesto. He was a great partner in making the process smooth and pressure-free.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

I have never been to this dealership before but Lana Manko was fabulous. She was knowledgeable, patience and went above and beyond to help me find the right car for me. I've never had a sales person do so much to make sure I was satisfied with my decision. If I need another car, I will not hesitate to come back and see her.

Found the car 🚗 I was looking for on the internet Made an appointment with the dealership so there was not much haggling. There was a problem with one tire on the car which they took care of.

Sales and administration staff were knowledgeable and courteous. They quickly understood my needs and met them in a very professional manner.

Great prices, no hidden fees, and friendly sales staff. Thanks Lucas for helping buy my first Kia Forte LXS!

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

My husband and I had a wonderful experience and Herson’s KIA. We even had our 2 year old with us and they were very patient and kind with him as well. Particularly we worked with Josh and we were very pleased. We could tell he was doing everything in his power to get us the best deal and he stuck to his word in every way. He also was very helpful when we found a slight exterior issue with our emblem and help to get it corrected in the easiest way. He guided me exactly to where I needed to go to make sure the job was done efficiently, again considering that I had my two year old with me. Ralphael the finance manager was also very helpful and detailed. Overall a great experience.