New and used 2025 Kia Sorento SUVs for sale near Lake Darby, OH

First time with Cody and he was great! Also, Christine is always a fantastic employee who always make me feel like I’m the only customer that she cares about! Even though I know I am not the only one.!

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Always excellent service! Shout out to Eric Burnside.He truly believes in great customer service!!!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Perfect service as usual. Highly recommend. My dealership of choice for years now. Very pleased.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Had a appointment with Braden. He has always provided me with excellent customer service Very polite and professional. Knowledgeable about any questions I may have about my car services. Walked me out to my car, once service was completed.

Nathaniel was excellent, the car was in and out in less than the promised time, and everything was performed perfectly. Waiting area is clean and comfortable, the car was vacuumed, and we could not be happier with Germain Kia.

If you are looking for a Nissan, Kia or Hyundai, please make sure to go and see Wesley Hoover. He will make sure that you are well taken care of and feel comfortable during the whole buying process.

I love my 2022 K5 and everyone was very nice but there have been a couple hiccups. I purchased dent and paint warranty but when I took my car in for a dent I was told they couldn’t cover it and ordered me a paint pin. So that’s thousands of dollars for no reason. I took my car in because my car sometimes stall and they service girl pretty much told me that I have to wait for my car to break down to see what’s wrong and then I asked about my tire warranty I was told they don’t do that but perilli told me they should because they sold the tires. I just left

Great customer service was informed all thru time waiting Clean car was returned to me after 360 inspection 4 wheel alignment,oil change and tires rotated, can’t complain

Excellent service center! Never had a problem. Alex the service manager is always on top of his game! They even deliver my car back to my work for me!

Bought my first ever new car at Ricart several years ago...at age 60! Am on car number 3 now. I will not go anywhere except Ricart now. We have taken our vehicles in for regular service checks and have occasionally had something very minor wrong, like a loose battery cable wire once and they could have told us it was something serious but did not! They are honest and the service advisors are very helpful. My husband recently passed away and he always took our cars in. Now that I have to do things on my own, they have been very helpful and fully explain things to me. Had car in for service on 6/26/25, also purchased this car there, however was a couple of years ago so I don't remember the names of sales and finance people to rate but they would get 5 stars ! Was very happy. If you have to wait on your car they have exceptional waiting areas. Thank you Ricart!