New and used 2025 Kia Sorento SUVs for sale near Pacoima, CA

I had issues with my Kia Sorrento while on vacation. Desiree Rodriguez was outstanding! She was friendly, helpful, informative and efficient and made me feel at ease. Her personality combined with her fantastic customer service skills made my experience extremely pleasant.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Fantastic car-buying experience at Kia Santa Monica, all thanks to Jason who is the most non-salesy salesperson (thank you!). Appreciated that he was authentic, timely, and genuinely cared about helping us find the right fit without any pressure or awkward drama. He made the process smooth and stress-free, and we got a great deal on the car we were looking for. Honestly wish we could buy all our cars from him and then go out for a beer afterward. Highly recommend!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Kia was very helpful with all my questions and satisfied my needs everything was handled in a timely manner

Well i been back to the service department 3 times already after I left for a year because the service i was getting it was horrible with lock of knowledge. But after Erick the new manager did listing to our concern and change all the bad employees with superb knowledgeable employees who really cares about our needs and they do listing to our concerns specially i am very please with Maykel Avanecian a new Representative who is super knowledgeable and help you with all your needs and peoplekke him is what Kia downtown Service Department wa missing. So congratulations to Erick again for hiring and excellent employees.

I had a great experience with everyone I talked, and I did not feel pushed into a sale. Alejandro was very polite, helpful and he showed me a brand new car which I ended buying the same day. I am satisfied with my choice and everybody’s help. Thanks to KIA in downtown LA customer service and support.

I always get my car serviced there. I work with Arturo. He’s very helpful very kind and he takes very good care of you.