New and used 2025 Kia Sorento SUVs for sale near Riverlea, OH

My salesman was Ricardo Martinez at the 3445 Morse Road, Columbus, OH location. He was very helpful from the start. He was a very genuine person & I could tell he really wanted to help me get the right car & right deal. The staff was very helpful & very attentive.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

We recently visited Great Lakes Kia in search of a new family vehicle, not positive we wanted to lease or purchase sooner or later. From the moment we entered the dealership we were treated with such professionalism, curtesy and respect. We met with Zach first who was just wonderful and he was so patient and found the exact vehicle we voiced that we were looking for. Even when i had some hesitancy, he looked for other options to meet our needs. Then we met with GM, Bart who talked us through all the finance options and payment details, it was excellent service here too! He was direct, and kind, and let us talk through all our options with absolutely zero pressure. When we had finally made our decisions, we then met with finance expert, Wes, and again were met with such professionalism. He worked quickly, making sure we weren't waiting too long but accurately, taking time not to make mistakes. We really had an awesome experience at great lakes Kia and will absolutely be returning if in need of another vehicle! Ive always hated the pressure that comes from some dealerships so I wanted to share this great experience in case you're like me!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

I've had 2 great experiences leasing from Great Lakes Kia - a 2022 Sportage and recently a 2024 Sportage. It has always been a no-pressure and hassle-free experience. They have have also both times taken the time to explain the financing to my satisfaction, and the results have been fair.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Excellent customer service. Friendly staff who go above and beyond. Thorough and quick, very satisfied.

Great Lakes employees that I dealt with were very professional and courteous to me and my husband. They were a big help.

My experience with Ricart was great because of people like JD and Nick. Their people skills are off the charts. How they leave you feeling great about your purchase! They have certainly made a customer for life!!

Knowledgeable service department that is up front about the services needed and the pricing. Excellent communication during my wait at the dealership. Would highly recommend.

Nick was great, had slight issue setting up kia connect app stuff. But that’s on technology not always cooperating, not the salesman. Great low pressure sales guy that seems like his style is treating himself and the customers well after seeing his name on most every plaque for sales excellence in the place. Great experience overall.

I appreciate the way Justin stayed in touch throughout the service process via text and phone. Getting in and out of the service center was a smooth, easy process even in a holiday weekend.

If you are looking for a Nissan, Kia or Hyundai, please make sure to go and see Wesley Hoover. He will make sure that you are well taken care of and feel comfortable during the whole buying process.

I love my 2022 K5 and everyone was very nice but there have been a couple hiccups. I purchased dent and paint warranty but when I took my car in for a dent I was told they couldn’t cover it and ordered me a paint pin. So that’s thousands of dollars for no reason. I took my car in because my car sometimes stall and they service girl pretty much told me that I have to wait for my car to break down to see what’s wrong and then I asked about my tire warranty I was told they don’t do that but perilli told me they should because they sold the tires. I just left

Justin was AWESOME!! He kept me informed, I did not have to call in for updates. He is a huge credit to Germain Kia!!!

Great customer service was informed all thru time waiting Clean car was returned to me after 360 inspection 4 wheel alignment,oil change and tires rotated, can’t complain