New and used 2025 Kia Sorento SUVs for sale near Roxbury, CT

Recently I had an issue with my vehicle that was an intermittent problem. I worked with the service Rep, Brian, to deal with the issue. Instead of just saying there was nothing wrong with it after checking the vehicle in the service dept, he suggested leaving it with them so that they could run the car and then check the problem. This service was covered under my warranty so they were not just trying to get more money from me. I really appreciated his trying to resolve the problem I was having! The funny thing is I saw the new 2022 Kia soul and decided to turn my current Kia Soul in and purchase the new model from them.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Luke is an excellent sales person friendly and always smiling and ready to please I enjoy my new Kia and if I need anything I know I can call crowley

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Always take my car to Napoli Kia friendly service associates and do there best to get you in and out

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Our salesman, Ali, and other members of the staff were all knowledgeable, helpful and professional. We are very happy with our new Grand Cherokee Limited.

Brought car in for recall and oil change. All done quickly and Marissa is very nice and professional.

excellent service very friendly staff Best dealership in the whole North East , very professional, knowledgeable and informative, keeping you posted and make you fell more welcomed.Highly recommended

Well, my car beginning of April beginning of September was time for my oil change synthetic went in at my appointment time came out within an hour 100% satisfaction got a car wash touchless I just dried it off when I left Very happy I recommend this service to anyone who buys a car there very clean very nice experience five star

Super easy buying process. Andrew gave me side by side comparisons of different trim levels with no pressure to pick the more expensive vehicle. Carlos in finance made leasing a breeze. Thanks to GM John for his help throughout the process and to all the staff for being so friendly and congratulatory! I love my new Sportage!

The service and sales department provides excellent support. The management team has done an outstanding job training their employees in customer service, creating a positive environment for both customers and team members

Excellent service and great communication. They did a good job of explaining what was going on and providing updates. Would highly recommend.

My service experience was very good as usual. Marissa is very helpful, knowledgeable and personable. She is very good at reviewing the maintenance needs for my vehicles. Thanks Marissa!

Used Napoli for service to a vehicle I purchased a little over a year ago. Service was quick and thorough.

Wafa was great !!!! She made the whole experience enjoyable . I would definitely recommend her to anyone looking for a vehicle.

Recently purchased our first ever Kia! Evan was wonderful to work with and the process went smoothly , he kept us updated at all times and answered all our questions . We are really excited to have our new Telluride! Evan explained everything about the car in GREAT DETAIL… he was really patient as I am not good with the new technology 😆 and he made things easy to understand! Thank you Evan for making this a great experience !!