New and used 2025 Kia Sorento SUVs for sale near Shenandoah, TX

Mr. Mark demonstrated exceptional customer service from the beginning. He promptly scheduled an appointment for my daughter's vehicle despite other dealerships' reluctance to accommodate us for 15 days due to starter issues. He also managed to set up my appointment for an oil change on short notice this Saturday. I am very impressed with Mark's customer service skills, which is why I have decided to no longer take my three cars that I purchased from Parkway Kia to them anymore. I purchased all three of them in one month for my children in 2020. The lack of customer appreciation shown to me has been disappointing. Therefore, I plan to remain a loyal customer of Joe Meyer Kia. I appreciate the dealership taking care of my family and me. Thank you, Albert Martinez U.S. Army Veteran

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Jalal was wonderful! Kind and attentive. Everyone we came in contact with made the process great. We drove in an hour and couldn't be happier.

Amazing customer service and had my car clean too went for general servicing. Will come here again and also will recommend friends. I had t.....

Gary was great made me feel welcomed and he made the process easy and kept me informed on everything. Whole thing took about an 45 minutes.

We had great service on our Kia Sorento at this location. We also purchased our car from here, recommend to others. Another great thing was I had a complimentary uber ride back to my home. Thank you Kia Tomball.

Bought my Corvette my dream car from here best experience of buying a car ever.. They made it so easy hard to believe thanks Rick I will return

As usual?.careful explanation, sincere intention to satisfy and service customer concerns by dedicated folks. Service was swift and finished as promised. Thanks again Jason!