New and used 2025 Kia Sorento SUVs for sale near South Euclid, OH

Great customer service. The gentleman were very helpful and kind and fast. They welcomed me right away. Called me kept me informed of what my car needed

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

The whole team at Great Lakes was an absolute pleasure to work with! We bought a 2022 Santa Cruz and our salesman Warrick did a fantastic job showing us the car and going into details on what each had to offer. We gave him a list of must haves and he got us the perfect truck to fit our needs. He listened and knew exactly what to bring around and didnt get us into a car that was more than we needed. He was excited and passionate and you could tell he took great pride in what he does. Thank you Warrick!!! We love the Santa Cruz and will recommend you to anyone that we know is looking! And we will be back to see you again in the future!!!

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Dealer worked to get me a car at the price I could manage. Very caring people. I had recommended my son to get a car here and will recommend others too.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

My salesman, Andrew Mansour was very knowledgeable. He was very helpful in completing the transaction as to me purchasing a new vehicle.

Corey L was great. Answered any questions I have anytime I reach out. I’m thankful for our business rapport.

Our salesperson Jerrid was really helpful, and he made the buying process smooth! I found that their cars were competitively priced and I was willing to drive further to visit this dealership because of their good deals.

It was nice they did a great job they took great care if my suv. Very pleased with everyone at the service department. Everyone was really good.

Friendly staff and very knowledgeable, straight forward and clear explanation of the purchase process, loved it.

As usual Erica my service person and Jesse service tech were both outstanding. Very personable, professional and reliable. They keep me coming in for my maintenance needs

Best dealership by far. Service department is amazing also. Will continue to come here with all our vehicles.

Montrose Kia of Sheffield treated me and my car with much care. They explained what service would take place and while waiting, their waiting area was clean, well stocked, and comfortable. Everyone I encountered who worked there was friendly as well.

It was a pleasure working with Dale on the purchase of my new vehicle. He was very professional and personable.

I highly recommend Haleen Kia. My experience was great every single time. Brandon is the best!

I came in to have my tire fixed/replaced. I was hesitant about going to the dealership because of some previous not-so-good experiences. The service manager introduced himself and asked how he could help. I informed him about my tire and confessed to not feeling comfortable being at the dealership because of past experiences. He assured me the dealership was under new management and he is the person to seek out if I have any service issues whatsoever. He told me about his goals under the new leadership. He did not sound like a sales person at all, but instead, like a leader wanting to fix what was broken. He asked if I would reconsider having my car serviced here. He promised to try to resolve any forthcoming issues I may experience. I decided "sure, what's there to lose?". After my tire was fixed (1.5 hours later without an appointment), I made an appointment for an oil change later this month. Hopefully I will receive the same courteous and professional behaviour! Stay tuned!!!

I bought my 3rd car at Spitzer last month. Salesperson Hazim "Izzy" Ideis was super helpful and patient, even though he was recovering from surgery and I came in late in the day. He listened to what was important to me and provided insight and feedback without being pushy. The whole experience was easy and I'm pleased with the car and the financing process. Izzy will be my "go to" car guy for as long as he's in the business.

JJ was the best while purchasing my car.i told him what I wanted ...he found it...most friendly down to earth salesman I ever met. Referred him to my daughter and he sold her a car.that in itself was a big challenge.😁

Casey was amazing in helping me get into another lease on the K4. She spent a great deal of time with me making sure I felt comfortable with my purchase. She should be made Manager! John C.

I want to Thank the Service Department of the Kia dealership especially Belinda Frost. She explained everything I needed to know and kept me posted on what was going on with my car. She was very informative, friendly and I enjoyed talking to her. One of the best things about taking my car in for an oil change is the price for the first time, FREE.

Erica Hughes was very helpful today. She explained everything that my vehicle needed. She?s a very pleasant lady. I like how they keep you informed about your car.

Jenna, Teddy, Justin and others were helpful, responsive, prepared and delivered an outstanding customer experience