New and used 2025 Kia Sorento SUVs for sale near Waukegan, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Bought a new Kia Seltos from Boucher Kia, and the sales and management folks with whom we dealth throughout the process were always respectful and as helpful as they could be. Did experience two significant frustrations, neither of which appears to be the fault of the dealership. The first was a 6+ month wait for the Seltos we ordered to be delivered. This kind of delay is on Kia, more than the dealership, so I don't fault them. The second frustration was that the 2WD version of the Seltos we ordered is apparently not something Kia gets a lot of orders for and thus is not something they want to produce very many of. The car Kia produced to fill our order and sent to the dealer was the 4WD version of what we ordered. The dealership apologized and gave us a discount off the higher 4WD price, but again the core problem was with the company. If Kia doesn't want to sell a 2WD version of this Seltos trim, their website should not offer it as an option. That said, so far we really like our new Seltos, and we give the Boucher dealership credit for working with us.

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.

Shelby did a wonderful job getting us into not one car but two cars that were exactly what we wanted and also met our needs. He is extremely professional and a personable person at the same time. Our experience at Frank Boucher Kia Volkswagen of Racine has been a pleasure. We love our new KIA Soul and KIA Sorento!

nce again, I had an absolutely amazing experience with Brian, Van, and Cesar. These guys truly go above and beyond every time. Their professionalism, attention to detail, and genuine care make you feel like more than just a customer — they treat you like family. I couldn’t ask for a better team to work with. Thank you again for another outstanding experience!

An amazing experience! Once arrived I was greeted and given a beverage of choice. Then since a majority of technical information was completed via online portals, was able to sit down and do “paperwork” for less than an hour. For one this made the part I dread the absolute most, an absolute breeze. In addition, I absolutely loved how there wasn’t any pressure to make the purchase or not. It was as if I was buying a car from family! I highly recommend this dealership and will be going here moving forward for future cars!

Each person I interacted with from the service advisors to the shuttle driver, was friendly, and helpful. It certainly made a stressful experience more enjoyable. I felt like a valued customer the entire time.

Although I ultimately did not buy a car from this dealership, I was thankful for their assistance during my shopping process. My sales associate, Griffin, was extremely helpful - patiently answering my questions and providing me with information that I was looking for. Hopefully we'll be able to cross paths again sometime!

Shelby was Our sales person and he sold my wife and I each a new car it was a great experience not like I've had at other dealerships( Ziegler Hyundai) so if you're looking to buy a Kia go see Shelby you won't be disappointed

Buying a car is stressful overall but Mr. Lee McGee made it an easy and fun experience this time around for me. He was very helpful, going above and beyond, trying to do what he can to make things easier for me. He has a lot of knowledge about vehicles and how to go about saving money! If you’re looking to buy a car at Boucher, Lee is your guy!

Really Great people to work with. Mr. Lee McGee did everything he could do to help me with my Purchase. Highly Recommend.