New and used 2025 Kia Sorento SUVs for sale near Waukegan, IL

The people was nice and very helpful thank you we are happy we have a new car

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

First time getting a car under my name. Expectations were high, I believe standards were met. A little strict than others I have visited but overall happy with my purchase. Wendy did a good job

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Matt W. was very helpful in aiding and helping us find and finalize getting a new car! I would highly recommend him based off of his professionalism and knowledge!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Extremely professional and sleek process working with this dealership. You can tell they carefully pick employees that represent and uphold knowledge and professionalism. Was a very non stressful process and will definitely buy my next car here.

Matt Wollman & Jordan Suchowski made purchasing a car easy, enjoyable, and an overall great experience! If you are in need of a new car, stop in at castle Kia & ask for Matt!!

My experience buying a 2023 K5 about a month ago has been the best car buying experience I've ever had. Eraldo Ferhati was the salesperson who helped me and he was the absolute best! He was accessible for all of my questions and I had a lot! He was patient, friendly, extremely helpful, kind...I can't say enough good things about him. He also came out on a Sunday, his day off, to help me when I thought I was having a problem with the car. He traveled about 30 minutes on his day off to help me and was able to quickly resolve the problem, with a friendly, caring attitude, even though it was my fault. I've been recommending him to my friends and anyone I hear that's looking for a car. Thank you Eraldo! While I was at the Kia dealership, everyone I talked to or worked with, i.e. the Finance Manager, Frank Villalobos - the Customer Service Manger - was friendly and couldn't be more helpful. Thanks for making buying a car as easy as possible for me! Wendy Trafny

I had a great experience at Kia. My salesperson Izaiah has been on top of everything and follows through with anything I asked. I needed some things done and they made sure I had a loaner for the day. Many dealers no longer have loaners. I bought the Telluride and I love it. Handles great and very plush inside.

The team was amazing. I inquired online and was contacted by Crystal who got me to Frank. I had been working with multiple dealerships and on different cars, talking with so many people. Frank was the first person who I truly felt was willing to A. Work with me B. Sincere and honest about pricing C. Just an overall good person. Once I got there, I was met Kiki! OMG Kiki is by far the best sales person I've ever worked with. She identified the pain points my wife and I were having with our previous vehicle. She showed how the Carnival would literally fix everyone. She reassured me through the whole process that I was making the right decision. The whole team worked so well. I honestly felt like I was back in my hometown of Cincinnati OH, buying a car not from a sales person, but rather a friend/family. The sales team, GM and all create such a relaxing, non-pressure environment. Never once did I feel like they were trying to screw me or push something on me. From start to finish the team was honest up front and genuine. I would 100% recommend people to Kia of Lincolnwood. Seriously Ask for KIKI!

I called in the morning and requested to see a vehicle, they were very detailed on what car etc, to check to make sure they had the model, exterior color and interior color available. They did, so I scheduled to view the car that same day. I got there, the sales associate named Val was there to greet me holding a spot for the vehicle I arrived in. I was warmly greeted by him. I had my 17month old son with me and he gave him a balloon and offered if there was anything he could get to make us feel more comfortable. He had the car ready to test drive, during the test drive he was very thorough about the car, and showed me absolutely everything. I expressed I would like to trade in my old car and it was not a problem. We scheduled a time where he would come and pick up the vehicle from my house so I did not have to worry about dropping it off. After the paperwork was done he walked me around the building and introduced me to the service desk employees and showed me everything that I would need to go regarding getting car washes or just coming for a fix. When picking up my trade in vehicle it was super fast and easy. 10/10, Val and the team made the process very smooth, stress free, informative and positive. I be recommending Val along with the business itself to anyone I know! Thank you Kia of Lincolnwood team!

when i first walked in the person who took care of me was victoria garcia , we talked for a few minutes and i told what i was looking for and she found the suv that i was looking for and i test drove it and fell in love with it , it was everything i was looking for ,she was very helpful and i bought it .thank you very much victoria garcia.