New and used 2025 Kia Sorento for sale near Vandalia, OH

Service at Kia Willowbrook has been great with Luis overseeing our vehicles. We were at another dealership and had difficulty getting warranty work done correctly. We brought the vehicle to Luis in Willowbrook and he not only completed the job, but went the extra mile to research solutions and manage the process from start to end.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

As always everyone was friendly, professional and delivered as promised. Waiting room was clean and well stocked with snacks and beverages.

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

We bought a used car for my 19 year old daughter. Andy was very forthcoming with information, fair with the price and transparent with the costs. I would recommend Andy and his team.

Risto was amazing! He helped me figure out what I wanted and was so helpful!

Purchased a car this week at Willowbrook KIA with Simeon Talevski. 10/10, would recommend. I challenged Simeon to set a record for the fastest sale, and he certainly broke my record with me happily driving away with my new K4, in less than 2 hours! Shout out to Mike who convinced me to get the gap insurance. You were right, I’m sleeping better because I got it. Thanks guys!

Was taken right in, service explained and I was kept informed of time to be finished and other service recommended. Everyone was very pleasant and checked out right away.

Great location to purchase a new vehicle. Salesman are great not pushy at all and make the process seamless and quick. Good stock to pick from.

Tom was very pleasant, professional, answered my questions, was not pushy and explained in, detail what was done to the vehicle. Will have next oil change and tire rotation done at the Gangley facility!

I bought my first Kia Rondo from Crain Kia 18 years ago, never a problem. I called them, told them I wanted a Kia Seltos, red or the new Mars orange, they found it for me and called me. I went down tried it out and had them to do the paperwork. They washed and had it spotless. The whole staff was great. Nick was fantastic and the whole crew Rocked it! 'Made a new best friend' ha! Nick gave me his phone number and told me to call any time if I had any questions about anything, Nick showed me how to program the touch screen and showed me where everything I need to get home, ha! I love my car, it is fantastic, very sharp, and it met my great grandkids approval! THANKS TO EVERYONE AT CRAIN KIA, YOU ROCK!!!

Been going to Courtesy Kia in Brandon, Florida since 2021 & 🗣️ I give them 10’s across the board.👏🏽👌🏽☝🏽💪🏽🙌🏽💃🏽😍🎉🥰

I worked with Izzy and he was great. Very knowledgeable and made the experience easy. The Sales Manager, Anes was also a big help in getting my wife and I taken care of. Eric in finance made it as painless as finance can make things.

I love the Mark Kia dealership in Scottsdale because they have the best customer service! I live in Tempe but chose to come to this specific location because of their amazing service and attitude. The employees are always updating us on our car. I love Mrs.Cori and her energy that she gives. She’s always super sweet and helpful.

Was able to schedule for service at a convenient time. Was greeted promptly by Keaton in the service department. He was professional, clear and considerate of my time constraints. I appreciate the good work, friendliness and professionalism of the service department. Well done!