New and used 2025 Kia Sorento for sale near Woodbranch, TX

I only really interact with the service department and Jason, my service advisor, always does a great job taking care of me. I have no complaints.

There is quite a bit to love about my 2025 Kia Sorento X Line. Great features, decent size navigation screen. However, I find the seat to be a bit uncomfortable due to the edging on the back of the seat with how it is curved. Also, I’m not sure exactly how long the paint job will last as my salesman did mention it’s not the best. My dealership wiped it clean instead of actually washing it before I took possession of it and this caused swirl marks all over it!

Mr. Mark demonstrated exceptional customer service from the beginning. He promptly scheduled an appointment for my daughter's vehicle despite other dealerships' reluctance to accommodate us for 15 days due to starter issues. He also managed to set up my appointment for an oil change on short notice this Saturday. I am very impressed with Mark's customer service skills, which is why I have decided to no longer take my three cars that I purchased from Parkway Kia to them anymore. I purchased all three of them in one month for my children in 2020. The lack of customer appreciation shown to me has been disappointing. Therefore, I plan to remain a loyal customer of Joe Meyer Kia. I appreciate the dealership taking care of my family and me. Thank you, Albert Martinez U.S. Army Veteran

We have had a different experience than most reviewers. We bought the 2025 Sorento S, (highest trim level without the turbo) and power seems adequate. We had the car for about 10 days when my wife was pulled over for the taillight being out. The dealer replaced burnt out bulbs in the left taillight and for the license plate. Two weeks later there is a message on the dashboard that the L brake light is out. Take it to the dealer, where the service manager is surprised to hear it had 1271 miles on it. Dealership discovered a short in the wiring harness and the part has been on backorder for over a month. Since ordering the wiring harness, the cover for the keyhole on the driver door handle came off. It's gone, must have been while I was driving. Parts that just fall off are not covered under warranty, so it's $20 for the part and $70 to paint it. The people are the dealership have been great, but the product support has been disappointing.

Excellent service, Brian Hopper is always so kind and helpful !!!

The interior and the exterior look and feel like a luxury vehicle. It is extremely smooth to drive and handles well. Very spacious. Would highly recommend

Update….I don’t know how to delete my earlier post, but the Service Manager was very accommodating to my needs & concerns. He was able to explain in details step by step and we were able to come to an agreement. So thanks for making everything right with me!!!

The service work was fast and efficient. The customer service was good and I will definitely recommend the dealership. They opened my car door and I was offered beverages

Muy buena atenci�n lavaron mi carro lo revisaron bien hubo descuentos buen mantenimiento fue rapido el mantenimiento y de buena calidad los repuestos recibieron mi tarjeta de cr�dito

I purchased my new 2025 Telluride from Beck & Masten, and I couldn’t be happier with the entire experience. From the moment I walked in, Farzad and Kenny were friendly, knowledgeable, and never pushy. They took the time to answer all my questions, explain the features of the car in detail, and made the financing process smooth and transparent. I highly recommend Beck and Masten Kia to anyone looking for a stress-free and enjoyable car buying process. Five stars all the way and NO DEALER ADD-ONS!

Jalal was wonderful! Kind and attentive. Everyone we came in contact with made the process great. We drove in an hour and couldn't be happier.