New and used 2026 Kia Sorento for sale near Gurnee, IL

Bought a new Kia Seltos from Boucher Kia, and the sales and management folks with whom we dealth throughout the process were always respectful and as helpful as they could be. Did experience two significant frustrations, neither of which appears to be the fault of the dealership. The first was a 6+ month wait for the Seltos we ordered to be delivered. This kind of delay is on Kia, more than the dealership, so I don't fault them. The second frustration was that the 2WD version of the Seltos we ordered is apparently not something Kia gets a lot of orders for and thus is not something they want to produce very many of. The car Kia produced to fill our order and sent to the dealer was the 4WD version of what we ordered. The dealership apologized and gave us a discount off the higher 4WD price, but again the core problem was with the company. If Kia doesn't want to sell a 2WD version of this Seltos trim, their website should not offer it as an option. That said, so far we really like our new Seltos, and we give the Boucher dealership credit for working with us.

nce again, I had an absolutely amazing experience with Brian, Van, and Cesar. These guys truly go above and beyond every time. Their professionalism, attention to detail, and genuine care make you feel like more than just a customer — they treat you like family. I couldn’t ask for a better team to work with. Thank you again for another outstanding experience!

The people was nice and very helpful thank you we are happy we have a new car

If you’re looking to purchase a car, see Dogan Gregory! He will take care of you and find you exactly what you’re looking for!

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

We are regular customers of classic Kia. They have amazing customer service both in sales and service. We just leased our 5th car with them. We have also purchased 3 cars from them. Wayne is so helpful and great to work with. Sean is always there to assist with financing. Jose in the service department always is professional and will answer all my questions. I will always lease or purchase from this dealership. Thank you everyone.

Such a great experience getting our second vehicle from this store. Everything from our saleswoman, Reanne, to the gentlemen in the back getting my new MPV looking perfect for my family. The process was painless and quick. Reanne was very knowledgeable and friendly, even with my kids, throughout the whole process. She ensured I felt comfortable with our purchase and options we chose. We felt like family as we went through each step and never felt pressured. Definitely recommend Reanne and WAG to anyone looking for a car!

We just bought a new 2024 Kia Sportage EX Hybrid from Elgin Kia. I feel we got a very fair deal on an awesome car. Our salesperson Reanne Miller was great to work with. Very pleasant and knowledgeable with no pressure at all. I would recommend her to anyone.

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

Donate Bell was the best salesperson have ever encountered. He was able to answer all my questions and able to put me in a car that best fits me. I highly recommend!

Sergio helped my daughter and I make her first car purchase as an adult. Sergio was courteous, informative, and professional throughout our purchase. He was honest and took the time to make sure we were comfortable and confident with our choice. I would recommend Sergio to anyone looking for a positive car purchasing experience.

Shelby did a wonderful job getting us into not one car but two cars that were exactly what we wanted and also met our needs. He is extremely professional and a personable person at the same time. Our experience at Frank Boucher Kia Volkswagen of Racine has been a pleasure. We love our new KIA Soul and KIA Sorento!

Had a great experience with Steward Nisenbaum a truly professional and friendly salesman that caters to customers needs.Excellent product knowledge and you get the best deal from him.He will beat any competitors price and he has great customer follow up.10 Stars for Steward👍

Best place I've ever been to, staffs are wonderful, always making sure you are being helped. Stuart N. Was very professional..Even got some pizza and chicken..

very good people here,they try to keep up with you by email and try their best to help out.

We couldn't have had a better experience. Josh was amazing and one of the nicest people you could meet. He went out of his way to make sure everything went smoothly. Everyone was very friendly and helpful.