Used Kia Sorento for Sale in Calumet City, IL

EMPLOYEE RATING "Got a great deal, on a good vehicle at Napleton." I came in and was treated with respect from the moment i walked in the door. I didn't feel hounded or rushed my sales person Latonia helped out tremendously with picking out my new 2019 kia sorento, she was very patient and understanding of what I wanted, and she made sure by the end of my car buying experience I was happy with what I was purchasing. Thanks Latonia! I was at hyundia and brought a kia.

Very please with the vehicle would recommend it to any family A very comfortable riding vehicle very slick looking vehicle very affordable very please with the fuel economy

After being told the 2019 Veloster would not be available for weeks, I went to this dealer in hopes of finding a 2017 used. To my surprise they had a 2019 fresh off the truck, still covered in plastic. We took it for a test drive and I was hooked! Thanks to Latonia, who told me I would be driving home in it and that she was going to make sure I did. Great job by her and Zuvante explaining the details, and they even returned my rental car for me.

I wanted a 3rd row and the Sorento had it. It drives very nicely. I love the heated seats and lumbar seat. It is good on gas mileage too.

First of all, this is my 4th new car purchase at Thomas KIA. My Optima Hybrid was in the shop and I received some very unfortunate and unexpected news about the transmission which would have resulted I'm a $4600.00 repair for a sealed maintenance free transmission. Upon hearing that news from Kim and Neddy I determined I needed a new car. Kim introduced me to John over the phone. I explained to John my very specific needs. He emailed me some suggested vehicles right away and explained by the time I would get there he would have options and cars all lined up for me. Kim had even offered to have someone pick me up to assist with the process. I am no nonsense and do not like the car buying process at all and that offer was a nice touch. John was fantastic. He was ready with cars that matched my needs and was able to answer my questions. John was matter of fact which was perfect for someome like me. No BS. He was friendly and courteous and did what he said he would do. While there I was greeted with smiles and handshakes from Kim and Neddy. When the day was done I ended up with my 2019. I didnt get the price I wanted..I'll be honest but I needed a car. I feel I paid too much as they did not take a penny off the sticker for a loyal customer but the manager knew I was desperate. Despite that, the service team of Neddy and Kim have kept me buying cars there...now we can throw John in the mix. Great job to you guys (and Tracey). Finance guy needs to learn how to talk to people as at 48, I am clearly not a child and don't appreciate being laughed at like I am stupid for not taking his extended warranty. Have someone else with some respect call me back and maybe I'll buy it. Fantastic job Tracey, Kim, Neddy and John. Hope this one lasts even longer than the last.

So far, the Sorento drives and feels great. Pretty spacious and roomy. And great on fuel consumption. Definitely recommend a Sorento it's worth the money.

I purchased this car brand new in 2017 and am looking to sell it. Too big. Seats 7 with ease. Room for 3 large strollers or two wheelchairs. It does not have the oil life monitor on it which I miss. Also, whenever making a turn, be prepared for things to fall over like groceries, my purse falls off the passenger seat numerous times. This vehicle is top heavy, so whenever turning, items will topple over no matter where in the car they are at. After grocery shopping I look underneath seats, climb into the hatch, gathering my grapefruit and oranges and other items. Also trunk does not automatically open....manually must close and open. Excellent for space, but if you don't need the space, it's way too large. Also I have the driver seat adjusted as far as it can go towards the windshield, and still could use a pillow. My passengers seem to disappear when seated.

I was in the Chicago area on vacation and had an issue with my Volvo which could have made it impossible to drive back home 700 miles away on Easter Sunday. Volvo of Orland park fit me into their schedule on a busy Saturday and diagnosed the problem quickly.

SX trim is an amazing option package and great style and reliability for the money. Great winter wheels. Performs well in the snow. Lots of room inside for kids and gear. Sporty to drive and looks great.?

I started this review and got bumped out. To continue on, I was skeptical going in for a particular deal knowing from my past that dealers usually try to stear you toward what they want to sell you with very little regard for what you saw advertised or what you want. I was met at the door by a very pleasant salesperson (if it is ok to use a name she was Pearl Maxxberry) who invited me in even though it was 10 minutes before opening time. I was treated with respect and she listened to my requests, asked appropriate questions. She was able to find the exact model and option group I wanted for the exact lease terms I wanted. No trying to sell me more, no pressure, no being phony or anything! I have been purchasing cars , both new and used, for 45 years now and no one ever came close to being so easy yet professional and personable to work with as this salesperson and dealership was. The Optima is great as well!

I love how easy it is to drive and that it has 3rd row seating. The only thing that is a little inconvenient is I have to connect to talk thru Bluetooth.

I was greeted by Jackie Guzman. What a pleasure to work with her. She heard what I was saying and went with my wants. She even made it fun. She asked the Sales manager Victor P. to help out. What a good guy. Found me a great Soul gave me a great deal. This dealership let me leave with their car for 3 days because my credit is always kept on freeze. Victor told me when I returned with the Soul if I didn't want it no questions asked, no problem. Well I love my cute car. Thank you Jackie and Victor for making this process so easy. Patricia

Super happy, it’s a blast to drive, love all the safety features. It’s a car we plan to drive for at least 10 years. .

The agent was amazing, she answer all my questions and it was a great experience. Jacquelyn was very helpful! I recommend Berwyn Kia for your next car purchase.

Love the lines on this car and the Titanium silver is a beautiful color. The seats are very comfortable with lots of adjustments. It’s very roomy but it’s smaller than other cars in the mid-size SUV range. Consumer reports and other sites ranks it in third place in reliability. It’s so quiet! I thought it was a hybrid after I started it up. The controls are all conebniently located on the steering wheel and the dash. This car came with the technology package. Love the safety features included like blind spot detection. Also love that there’s separate climate control for the very rear since that’s where we have our dog crates.

Didn't really know what to expect going in, or what they could do for me, but I was fortunate enough to have had the opportunity to work with Vincent, an amazing salesman, and he really helped me out. It was my first time buying a car on my own and he really showed me the ropes and helped me find exactly what it was I was looking for. He also made the whole process as quick and as painless as possible, which is a plus in my book. Overall, I had an amazing experience here, thanks to Vincent Watts. Will definitely be returning down the line for further business!

I bought my 2016 KIA Sorento in May 2015 and drove it for over two years, locally and several cross country trips. It had plenty of room, five people could ride in it quite comfortably, and it was quite reliable with great gas mileage. My biggest compliment was for it’s safety features- we hit black ice and ended up going over a 100 foot embankment into a brick wall of an apartment building, everybody walked away uninjured including our cat and dog - the passenger cabin maintained it’s integrity and the airbag system was quite impressive.

The salesperson, Oraya Resendez, provided excellent customer service. She was knowledgeable, professional, patient, friendly, pleasant calm, respectful and kind. She answered all questions and when she was unsure, she sought the guidance of others at the dealership. At no time, did I feel any pressure. Oroya is a definite asset to the Berwyn Kia dealership. Having a female salesperson really impressed me. As a woman buying a car, I felt very comfortable with Oroya's sales experience. A woman's point of view is definitely an asset when selling to a woman.

This is my second Sorento and I have been very pleased with the car. You get more features and pay less for this car than any other in its category. I average 32mpg on the open highway and 25 mpg in the city. The blind spot indicator for the outside rearview mirrors are better than any I have seen. Not only do they give you the lighted auto images in the corner of the mirrors, but they sound a chime.

By far the best experience purchasing a vehicle. We came in just browsing, with a lease about to expire. We love the Kia product, and decided to go hybrid. Trajce walked us through everything and was very attentive without pushing. The Niro is an amazing vehicle. We couldn't be happier.

Love this car took it on many trips and what a pleasure to drive. lots of room, easy to drive, great in the rain or snow and very comfortable seats. all ways starts no issues just oil changes.

We had a great buying experience at Willowbrook Ford. Mike Klem was a great salesman and met our every want and need! Well worth the drive to their dealership!

This car meets all of my spectations. Great on gas and the many drive modes are great. Also smooth ride Give it a test drive.

My husband and I spent several days getting bullied and hoodwinked into prices that were well above what they should have been. We finally stopped by Hertz and were pleasantly surprised by the helpful but laid back staff and the low no hassle prices. We must have test driven 7 different cars and the dealer was eager to keep trying until we found the one we loved. I wish I had learned about Hertz alot sooner!

The car hi love and my kids love it and hopefully hi could get a car for my son there too and my family love it too

This is my second time working with Napelton's. Each experience has been better then the last. Is buying a car a quick experience? No, it's not. But it doesn't have to be a bad one either. Each person I dealt with was extremely helpful in helping me replace my former Jeep that was lost in an unfortunate accident. I was basically dead set on buying a Jeep Renegade. Why? I thought they looked good, got good gas mileage, and it was well within my comfortable price range. Would I have liked a bigger car? Sure, but I didn't think I could afford it. WRONG! I walked into Napeltons as was great by Edgar who promptly took me to his office to start mapping out what I wanted on my car. He then pulled up the inventory and started printing off cars that they had in stock that met my criteria. He also then started pricing rebates that were available on the cars and told me that with what I was looking for, I could likely get a Cherokee with the same features of a Renegade for the same price, AND it would be a 2016 (they only had 2015 Renegades in stock). I decided I still wanted to drive them both to get a feel for the cars. I was then introduced to Tony Gandara, who took me out in the freezing cold to dig out cars for me to test drive. We drove a Renegade and I liked it! Smooth ride, great handling but a little small and kinda tight inside for me. We then went and tried the Cherokee. Smooth ride, great handling, extremely comfortable with some awesome features. I fell in love. I decided on a color and the process took off quickly. While waiting I had the pleasure of chatting with the dealership President Rob. He's a great guy that genuinely wants each of his customers to be happy. He asked what I was buying and what I liked about it and how I came about the decision. With no BS, he assured me I was making a good choice and would be happy. (He told me this last time I bought a Patriot from them - and I was extremely happy.) Once we got the numbers, I was shocked at how low they were able to get my payment, they went above and beyond to ensure I got all the rebates that I was entitled to, and even took the time to go into great detail the benefits of each of those warranties they sell. Whether or not you believe in them, or would want to buy them - they will give you as much detail as you ask for - they aren't trying to hide anything. Edgar was a great help in putting together the pricing. Then, once again, I got brought into the finance room where I got to sit down with Chris again. Chris is also a no-nonsense guy when it comes to questions. You ask it, he'll answer it pretty straight forward. You can tell he enjoys what he does, and knows what he is doing because he is very quick to get everything ready, but will stop and go back at anytime if you have questions, or want him to show you numbers. I appreciate that he takes the time to explain things when I have questions, it makes you feel more confident about your purchase. The key to working with car dealerships is simple. Have an idea what you want, be direct with them and don't be afraid to say no. If you are someone who feels compelled to say yes, even if it is for things that you don't want, that's where you will leave dissatisfied. Oh, and most importantly, don't have an attitude. These are people just like you and me who are trying to make a living. They will go above and beyond to help you with what you need and want - they don't want you to come back unhappy. I would recommend Rob and his team to anyone. They are top of the line.

Bought this low mileage used one owner vehicle seemed great to start with very quiet running getting 25-30 mpg then one day 2 miles from home check engine light start to flash barely runs had to be towed to dealership they said it was the engine going to be about a month before I get it back all under warranty thankfully

I have been getting my car serviced @ Pugi for quite some time & even though I didn't purchase my vehicle from them, they still treat me like family!

We were looking for a 3rd row seat SUV in our price range. Couldn't believe we found a 2019 for that price. The safety features are huge.

This car has all we were looking for in a vehicle and more. The space, comfort, and height. Not to mention how great it is on gas. All the other goodies, it was like biting into a piece of chocolate and being surprised by what was inside.

I came in around 5:30/6:00p and George greeted me at the door. Asked me a few questions and started recommending models that would suit my lifestyle right away. Asked me if I wanted to test drive the Optima along with another model. Tested the Optima, fell in love. Answered every question I had about the Optima (safety, price, quality) and also showed me where everything was in the vehicle (how to turn light on/off). Made my first car buying experience smooth and painless. I was out of the door by 8:30p with my beautiful new car! I would highly recommend this dealership! The staff was polite, George was incredibly friendly, knew the cars features very well. He made me feel confident about my purchase! 10/10 Would recommend

I love it. It's very roomy and comfortable to drive and easy on the gas. No road noise and even the doors are quiet opening and closing

I made an appointment for 2:30 pm on a Saturday but called to ask if I could come in earlier because my days plans had changed. They were happy for me to come in and arrived around 11:30 am and oil change and new cabin filter installed car washed by 1:45. I forget the young woman???s name who checked me in, but this review won???t go through unless I choose an employee name so I???m checking ???Elizabeth??? since that???s the only female name on the options list of employees, but she was really easy going and helpful with answering all my questions. Highly recommend.

Everything we needed and more. The entire family loves it. Comfort, style, size and so much more. Driven many vehicles and this is one of the best.

I had been looking around for months trying to find a good deal on the new 2019 RDX. I had talked to Kristen early in my search and she reached out to me to let me know that Napelton was running a great program! I went in and within minutes negotiated the price I wanted to pay. Kristen and Connor were AMAZING people to work with everything went so smoothly I couldn???t believe it. If your looking for an honest place to purchase a car Napelton is the place to go....ask for Kristen and Connor!!!

I am pleased to recommend the KIA Sorento as a reliable and efficient mid-size SUV. It is comfortable, dependable and has lots of cargo room. On the occasion that I have to have it serviced, I have had excellent service from the manager at KIA Countey SAVANNAH

Ed Napleton Acura was willing to discuss "price" on the 2019 RDX which is in short supply. Most other dealerships were MSRP - no discussion. This flexibility led to a reasonable offer and all promises made during the sales process were kept in a timely manner, with no surprises. Check them out!

I love the value that the Kia brand provides. The sorento is my second Kia. It's looks great, drives great and meets my families needs.