Kia Sorento for Sale in East Hartford, CT

I've purchased a lot of vehicles over the years, both luxury brands & mainstream one, an my recent experience at Kia of East Hartford was by far the best experience I've ever had at any other dealer. Ryan Peterson was on point with everything, and went WAY above & beyond to make sure I had the best experience. The vehicle I was interested in was already pulled up front when I arrived, freshly washed & cleaned, PLUS he had it started and cooled down because it was a very hot day outside. Never has any other dealer took that much attention to detail. The test drive was extensive, and without being pushy or monotonous, Ryan lady pointed out many features and aspects of the car that I wouldn't think about paying attention to. When we got back to the dealership, without being annoyed or hovering, he let me spend as much time alone in the vehicle to really get comfortable with everything. The rest of the process was very quick and very easy. Upon delivery, the vehicle was completely clean & detailed. (The last 4 vehicles I bought from other dealers, on delivery day the cars were dirty, covered in glue from shipping wrapping, and not even filled with gas). I was really happy that Kia of EH took to that level of attention. Marrissa in finance, made the paperwork process incredibly quick while still explaining everything and going over extra options I had. I'm happy I bought a Kia and even more happy it was from Kia of East Hartford! I definitely recommend this dealership to anyone!

What a pleasant surprise in the age of dealers slight of hand ie: I just sold that vehicle or they never had it to begin with, but I have this one instead or misrepresenting the condition of the vehicle. This is a honest up front dealer who does not waste your time with idle chatters and explains all cost right up front. I am the type of person who when looking for a vehicle wants the bottom line number and I was given that with no surprises when closing the deal. I would recommend this dealer to all my friends and family who need a vehicle. Thank You for being HONEST it was refreshing!!!!!!!!!!

I recently traded in my lease for a new vehicle and Hayden was amazing! He made it painless and easy and I felt like he was really working for me. He’s personable and not your stereotypical “cars salesman .” Thanks again!

I recently purchased a new 2019 Kia Sportage LX and am absolutely in love with the car! The staff is absolutely phenomenal and i will definitely be a returning customer! Make sure to ask for Hayden Joeckel when you go in, he was absolutely AMAZING in helping me figure out the best car for me (and price) and I couldn't be happier! Best of all, he wasn't being pushy at all, and I could tell that he genuinely cared about my needs and it really showed that he put me first! He's definitely my go-to car guy now! I can honestly say, this was the first time that I've purchased a car and left feeling 110% satisfied, happy, and confident about my new vehicle! Hayden definitely goes above and beyond!

My experience with Crowley Kia was FABULOUS! From the minute I started (received a call in no time after putting in a request online), to the minute I drove off the lot with my gorgeous new Sportage, everything was stellar. Robbie B. was my guy and he took excellent car of me! He made me feel completely welcomed and comfortable and went above and beyond to make sure I got the car I wanted. I drove an hour to get to Crowley Kia and it was entirely worth it. Thank you so much to Robbie and the whole staff!

Michael M. and the team made my first time buying a car so relieving. With bad credit and a very low budget they made sure that I drove a car home that very day no matter what. Everyone there truly went out of their way for me to make sure that they met my standards. Great inventory, great facility, and great people. I would recommend Crowley Kia to all.

I was nervous about buying a new car and being taken advantage of because dealerships can be overwhelming and intimidating. My worries were set to ease when I worked with the salesman, Michael, because he was extremely understanding. I felt he listened to my needs, gave me honest feedback and was willing to go the extra mile which I so appreciated. I can’t imagine having gone anywhere else, the customer service was superb and allowed me to drive away with a safe, affordable car that I feel great about.

Leased a new 2017 Forte thru Mike Martella at Crowley Kia. Couldn’t have been a more pleasant experience and enjoyable (yes enjoyable) time from first contact until putting on the plates and driving home.

Our sales rep - Adam - was great and trustworthy in our eyes. We picked up our new Sorento at night, but noticed a dent on the passenger side the next day. Adam scheduled an appointment so the blemish could be fixed. The dent was finally repaired and looks good...The bigger problem was our inconvenience. Basically, it took Crowley Kia 3-1/2 weeks to sort out the details and make the repair. We suggested they could provide us with roof crossracks for the inconvenience. We don't think $350 (I'm sure their costs were considerable less) would have broken the dealership for our trouble, but management went completely mute. $350 is nothing compared to the poor review, nevermind the fact we will not recommend Crowley to friends and family. They could use a lesson in good customer service (repeat business is always a good thing!)

The receiving personnel were outstanding!! Dan and the other man (sorry to them I am terrible with names) in receiving and their boss were always the nicest friendly people you want to deal with!! They are always there to give you straight information and will point out added information that could be better for the vehicle and that would include things that would cost you less!! The mechanic that took care of my vehicle, who worked on my vehicle in the past, was the most helpful, answered all my questions and even laughed to all my bad jokes. I had also went to their body shop to get some work done and I matched the price quoted by them with three other body shop businesses and even as a dealership which usually cost so much more, undercut my lowest bid by $200 dollars!! They did everything they said they would and everyone there treated me with utmost respect and understanding. The man in the parts ordering office in the dealership was great. Another friendly man with all the help pointing out what would be good for the car, the exact cost and always letting know when they were due in and called when as soon as they came in. Well Mr. Crowley should feel very lucky to have employees at this level. They are the best dealership I have ever dealt with and I WILL BE BACK AGAIN!

The entire process was flawless and great. Beginning with Angela my first contact, to Bob, the salesman and finishing with Angel. Everyone was professional and very friendly. Bob's knowledge of the car on the test drive only made me more eager to purchase the vehicle.

We recently purchased our second vehicle from Wallingford Auto Park, our salesman Jeff went above and beyond showing us many cars. We had a couple issues when we picked up the vehicle but Wallingford Auto Park took care of them right away and redetailed the vehicle and gave us a free oil change.

Kenny was my salesperson and he worked quickly with me to get me into a car after I had a bad car accident. I had a great experience the first time I bought there and so it was natural to see what they had this time; and it was my dream car. I went up on a Monday and drove off on a Thursday. This is a very honest dealership with professional salespeople and managers. They stand by their vehicles and their prices are extremely competitive.

Went in to look for cars for my daughter. We ended up buying a brand new forte. It is the perfect car for her! I would recommend Megan to all friends and family for whose looking for a new or preowned car!

Went into Kia to just look and I met with Megan. She was just great. She went over all my options and answered all my questions even after her day was over at work. I would recommend her to all friends and family. Make sure you ask for Megan Dimo when you go to balise Kia!

Dealers have such bad reps. But this dealer is not your typical dealer. I walked in to just shop and browse. I met Megan dimo at the door and she was just exceptional. She spent half the afternoon with me. I did not feel rushed or pressured what so ever. She answered all my questions and was so so patient. I would highly recommend her to all friends and family. Megan is a huge asset to Balise Kia! I see a big future for her! I am so beyond happy with my brand new Kia Niro! Thank you so so much!

I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.