New and used 2025 Kia Sorento Hybrid EX for sale near Fairmount Heights, MD

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Overall positive experience, including negotiation in advance of coming to the dealership. Fairly straight-forward though the process ended up taking an entire afternoon and early evening. Seemed to drag out longer than needed. Would recommend this dealership.

I brought my 2021 Sportage in for an oil change and multi-point inspection. I bought the vehicle from a different Kia dealer and wanted it checked out by dealer closer to my home in DC. The service reps were prompt and courteous. Everything went smoothly. The only reason I didn’t rate my experience at five stars was because the facility was in a cramped location. They may be involved in making improvements to the service area—which would be great.

Have had a 2025 Carnival for almost a year. Ourisman has been an excellent dealer to work with, from purchase to service. Purchase experience was excellent. Living with the service is crucial and it has also been excellent. The first regular service was free, timely and excellent. I recommend this car and Ourisman.

Provided excellent service after an unexpected breakdown. All representatives provided honest feedback on timelines of service and options with the required and necessary repairs.

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

Found the car 🚗 I was looking for on the internet Made an appointment with the dealership so there was not much haggling. There was a problem with one tire on the car which they took care of.

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

The price they quoted on the phone was the price we paid.Mario the Kia salesman was through taking us to the difference feature of 2025 Carnival.He was courteous ,Friendly,knowledgeable and no pressure The finance team was also excellent .Will recommend Kung Kia to any one buying a new Kia

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!

Last week, I purchased a new 2023 Kia Forte from King Kia in Gaithersburg, and it was a great experience. Felipe was very patient, honest, and very helpful. The dealer didn't have the car I wanted in stock, but he was able to get it from a different dealer. The process was quick and easy!!! Felipe also called me the day after to make sure I was happy with the car. Everyone I met was very courteous and friendly. r Felipe is definitely the best person for your next car purchase!

This was the 2nd Kia dealership I visited looking for a 2020 Soul S and the difference between dealerships was like night and day. Van xxxx can be quiet and low key but don't be fooled--he's the dealership's secret weapon! I have never had a more laid-back, no hassle, trouble-free car buying experience. He didn't hesitate to say he'd get the model in my preferred color from another dealership and he delivered. Did I mention that he beat my credit union's true car price? Neither Van xxxx nor the finance guy who did the paperwork tried to up-sell me anything--that was a first! If you've ever had a less than wonderful car buying experience, you owe it to yourself to buy a car from Van xxxx at DarCars Kia. You won't believe how smooth and pain-free car "buying done right" can be!

Great customer service and easy process. Joseph my salesperson was very easy to work with

Elvis the service manager who took care of my car was willing to work with me and make the repairs affordable and timely. Always a good place to bring the car for service.

Great experience, minimal pressure. The sales process was straightforward and I enjoyed test driving a few models.