New and used 2025 Kia Sorento Hybrid EX for sale near Fulton, MD

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Overall positive experience, including negotiation in advance of coming to the dealership. Fairly straight-forward though the process ended up taking an entire afternoon and early evening. Seemed to drag out longer than needed. Would recommend this dealership.

I brought my 2021 Sportage in for an oil change and multi-point inspection. I bought the vehicle from a different Kia dealer and wanted it checked out by dealer closer to my home in DC. The service reps were prompt and courteous. Everything went smoothly. The only reason I didn’t rate my experience at five stars was because the facility was in a cramped location. They may be involved in making improvements to the service area—which would be great.

Have had a 2025 Carnival for almost a year. Ourisman has been an excellent dealer to work with, from purchase to service. Purchase experience was excellent. Living with the service is crucial and it has also been excellent. The first regular service was free, timely and excellent. I recommend this car and Ourisman.

Provided excellent service after an unexpected breakdown. All representatives provided honest feedback on timelines of service and options with the required and necessary repairs.

I had a Safety Recall addressed and I was pleased that it did not take a long time to complete the job. My Service Advisor, Samantha, was professional and courteous and kept me updated on the progress of the service.

Real professionalism! Bought our new Telluride and had the best experience at Fairfax Kia. Flo in Finance went above and beyond in explaining everything we were signing and made us feel so welcomed. Our salesperson was so knowledgeable and showed us all the features these new cars have. We are super elated!