New and used 2025 Kia Sorento Hybrid EX for sale near West Hollywood, CA

I had issues with my Kia Sorrento while on vacation. Desiree Rodriguez was outstanding! She was friendly, helpful, informative and efficient and made me feel at ease. Her personality combined with her fantastic customer service skills made my experience extremely pleasant.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Kia was very helpful with all my questions and satisfied my needs everything was handled in a timely manner

Fantastic car-buying experience at Kia Santa Monica, all thanks to Jason who is the most non-salesy salesperson (thank you!). Appreciated that he was authentic, timely, and genuinely cared about helping us find the right fit without any pressure or awkward drama. He made the process smooth and stress-free, and we got a great deal on the car we were looking for. Honestly wish we could buy all our cars from him and then go out for a beer afterward. Highly recommend!

Car number two because of a certain salesperson… Ask for James Henry.Great salesman; very attentive. You won’t be disappointed.

Well i been back to the service department 3 times already after I left for a year because the service i was getting it was horrible with lock of knowledge. But after Erick the new manager did listing to our concern and change all the bad employees with superb knowledgeable employees who really cares about our needs and they do listing to our concerns specially i am very please with Maykel Avanecian a new Representative who is super knowledgeable and help you with all your needs and peoplekke him is what Kia downtown Service Department wa missing. So congratulations to Erick again for hiring and excellent employees.

If you are looking into buying a Kia, look no further than Kia Van Nuys. The sales consultant who helped me is Russell, and when I say he is the best of the best, I mean it. Not only is he so kind (and honestly, very funny), he was so caring and considerate of all of my needs. From financial concerns, to helping me test drive and find a car that would fit my lifestyle, Russell was so incredibly honest and transparent throughout the whole car buying process. He helped me tailor an accessory package that would reflect what I wanted in a car based on his incredible attention to detail and personable approach. He is also incredibly communicative, and helped me come to the best deal I could get for my car. I really cannot recommend Russell enough for your car buying needs - he is the absolute best.

We have been shopping for a specific pre-owned Kia for about a month now. Have visited two dealers prior to Van Nuys Kia and interacted with about 8 other dealers via text, phone or email. Hands down, Umer Farooq at Van Nuys Kia is the absolute best. We had a price in mind that we were willing to pay, asked him to let us know if he had any cars that fit our criteria and send a written breakdown of the total out-the-door price. And he did! I’m sure the dealership made money on our deal, as they should, yet their offer was $5k less than a very similar car we had seen two days earlier. Not only that, he was professional, and very pleasant to deal with. Anyone who has spent time car shopping knows how tiresome it can be. I can not say enough good things about our experience with Umer. No surprises and no headaches. a superior experience all around, with special touches like the big red bow on the car for pics and a gong inside the dealership my son could hit to celebrate his very first car.

Purchased a car at KIA of Carson. JC was very helpful and answered all of our questions. He went over the car features and pointed out the differences between the cars we were looking at. He was patient and friendly.

I would like to thank Tiffany Techaira for her Kindness , helping & greeting me with such great Kia of Carson hospitality. Kia Carson had such great Customer Service, I enjoy taking my K5 Kia as needed to get serviced 🙏🏾Kia of Carson & Happy New Year To All !! 🙌🏾

Everytime I bring my vehicle in for service I am greeted and attended exceptionally well. I tend to ask for Yuri, as she has offered me great customer service. She goes above and beyond her line of work. She patiently hears my concerns and offers her expert advice with a smile. I highly recommend asking for Yuri and going to this Kia of Carson. Keep up the great work 👍.

I had a great experience with everyone I talked, and I did not feel pushed into a sale. Alejandro was very polite, helpful and he showed me a brand new car which I ended buying the same day. I am satisfied with my choice and everybody’s help. Thanks to KIA in downtown LA customer service and support.

I always get my car serviced there. I work with Arturo. He’s very helpful very kind and he takes very good care of you.

Davonna Sutton of Carson Kia is a gem! I took my car in for service and she went above and beyond to keep me updated on the status. She was very involved in getting my service completed and keeping me informed. She’s my service advisor of choice from now on!

I had an amazing experience buying my new car at Van Nuys Kia. Gabriel Hernandez, was incredibly helpful and knowledgeable. He took the time to understand my needs and preferences, and he was patient with all of my questions. He even stayed late to help me finalize the paperwork and teach me all the features my car has. I would highly recommended Gabriel to anyone looking for a great car buying experience. He was attentive, knowledgeable, patient, and genuinely helpful.

Koodos to William such an amazing personality this guy is a great asset to your company Thank you William for your professional service I will definitely recommend you to all my friends and family