New and used 2025 Kia Sorento Hybrid for sale near Gages Lake, IL

You don't necessarily need an appointment for oil change..service writers all ignored me when first came in..not one of them was with a customer either..terrible customer service!

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Bought a new Kia Seltos from Boucher Kia, and the sales and management folks with whom we dealth throughout the process were always respectful and as helpful as they could be. Did experience two significant frustrations, neither of which appears to be the fault of the dealership. The first was a 6+ month wait for the Seltos we ordered to be delivered. This kind of delay is on Kia, more than the dealership, so I don't fault them. The second frustration was that the 2WD version of the Seltos we ordered is apparently not something Kia gets a lot of orders for and thus is not something they want to produce very many of. The car Kia produced to fill our order and sent to the dealer was the 4WD version of what we ordered. The dealership apologized and gave us a discount off the higher 4WD price, but again the core problem was with the company. If Kia doesn't want to sell a 2WD version of this Seltos trim, their website should not offer it as an option. That said, so far we really like our new Seltos, and we give the Boucher dealership credit for working with us.

Stuart and the team at Raymond Chevy in Antioch were fantastic. They went way out of their way to make sure I got everything I wanted and gave me way more money off than any other Chevy dealership was willing to give. They have earned all my business and I have already recommended a few people over to them. 5 stars does not seem to be enough for the level of service I received.

When I pulled up to the service department at Rohrman Kia, I was greeted by Fil, the service manager. He was polite and immediately started my oul change and servicing of my 2025 Kia.

Edwin at service was really helpfull, gave me the información I needed and help me solve my problem

Donate Bell was the best salesperson have ever encountered. He was able to answer all my questions and able to put me in a car that best fits me. I highly recommend!

It was good! Everyone was friendly except the Finance guy. He was rude! He was mad because we didn’t buy the extended warranty or maintenance package

I bought from store before the experience was awesome. Then it was just as great now. See Stu when you need a car.

Had my first scheduled service for my 25 KIA Sorento Hybrid. Service personnel were very helpful in all respects. Service complete in less time than estimated. Very happy overall.

very good people here,they try to keep up with you by email and try their best to help out.

Service Department is top notch. Techs do great work. Happy to have them around. Keep up the good work!

McGrath Arlington KIA was professional with no hidden charges. Petros knew his cars and answered all our questions. We highly recommend McGrath Arlington KIA.

Shelby did a wonderful job getting us into not one car but two cars that were exactly what we wanted and also met our needs. He is extremely professional and a personable person at the same time. Our experience at Frank Boucher Kia Volkswagen of Racine has been a pleasure. We love our new KIA Soul and KIA Sorento!

Excellent service, very knowledgeable of any questions I may have. Always friendly and a pleasure when in the waiting area. Clean environment since I usually do work when I come in. Thank you to the Kia Team

Service with jeffer was very excellent, everything it was done in one hour i recommend kia in Schaumburg. Nice people. To work with, see u nex time for service Thanks

Great service, great staff Always bring my car here for routine service Thanks for providing a timely and professional experience! You make having your car serviced a pleasant experience!

Shelby was Our sales person and he sold my wife and I each a new car it was a great experience not like I've had at other dealerships( Ziegler Hyundai) so if you're looking to buy a Kia go see Shelby you won't be disappointed

My experience buying a 2023 K5 about a month ago has been the best car buying experience I've ever had. Eraldo Ferhati was the salesperson who helped me and he was the absolute best! He was accessible for all of my questions and I had a lot! He was patient, friendly, extremely helpful, kind...I can't say enough good things about him. He also came out on a Sunday, his day off, to help me when I thought I was having a problem with the car. He traveled about 30 minutes on his day off to help me and was able to quickly resolve the problem, with a friendly, caring attitude, even though it was my fault. I've been recommending him to my friends and anyone I hear that's looking for a car. Thank you Eraldo! While I was at the Kia dealership, everyone I talked to or worked with, i.e. the Finance Manager, Frank Villalobos - the Customer Service Manger - was friendly and couldn't be more helpful. Thanks for making buying a car as easy as possible for me! Wendy Trafny