New and used 2025 Kia Sorento Hybrid for sale near Grandview Heights, OH

I bought a used vehicle this week and dealt with Andrew and Bryce. Excellent customer service and I was surprised at how fast the process went. Every employee there was courteous and very friendly. The car was cleaned and spotless. I also received timely responses from my phone calls and texts after the purchase. The dealership was very clean. I noticed that there were a lot of stalls in the maintenance shop indicating that they can accommodate many vehicles for service or repairs. Overall it was a very good experience.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Great customer service was informed all thru time waiting Clean car was returned to me after 360 inspection 4 wheel alignment,oil change and tires rotated, can’t complain

I've had 2 great experiences leasing from Great Lakes Kia - a 2022 Sportage and recently a 2024 Sportage. It has always been a no-pressure and hassle-free experience. They have have also both times taken the time to explain the financing to my satisfaction, and the results have been fair.

Bought my first ever new car at Ricart several years ago...at age 60! Am on car number 3 now. I will not go anywhere except Ricart now. We have taken our vehicles in for regular service checks and have occasionally had something very minor wrong, like a loose battery cable wire once and they could have told us it was something serious but did not! They are honest and the service advisors are very helpful. My husband recently passed away and he always took our cars in. Now that I have to do things on my own, they have been very helpful and fully explain things to me. Had car in for service on 6/26/25, also purchased this car there, however was a couple of years ago so I don't remember the names of sales and finance people to rate but they would get 5 stars ! Was very happy. If you have to wait on your car they have exceptional waiting areas. Thank you Ricart!

Sales People were perfect what they can be. They brought nice cars of my color and explained all available features and showed them in working. A person with numbers came after this, could not explain the math of leasing / financing. So i did not think that I would be paying the right amount. I understand the math behind lease and loan. If there is nothing to hide, I can explain extremely well, which can result in sale to people like me.

Nathaniel was excellent, the car was in and out in less than the promised time, and everything was performed perfectly. Waiting area is clean and comfortable, the car was vacuumed, and we could not be happier with Germain Kia.