New and used 2025 Kia Sorento Hybrid for sale near Lake Shore, MD

The Service Department staff members were very friendly and helpful. They were professional and accommodating when I requested that my driver's side seat be covered so that it would be protected while being serviced. The staff also kept me updated regarding the service progress. This made my experience a pleasant one.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

I had a Safety Recall addressed and I was pleased that it did not take a long time to complete the job. My Service Advisor, Samantha, was professional and courteous and kept me updated on the progress of the service.

Jeff N at jones Kia made things happen for my family. We were upside down with a car and Jeff definitely made magic happen. Just by having small talk and actually listening to us he came up with a plan that has put us in suck a better situation! I can’t thank him enough for his time, patience and thoughtfulness! He is definitely the man to go see.

I would like to thank Jones Junction for all the great work that they have done and all the great services that they continue to give. I never had a problem with them since I've been with them 2020 when I purchase my Kia, I will continue to grow with them. As long as I hear , thank you for take a time out to hear me and just know you just can't find a better Dealership than jones junction

Jake and the team were friendly, patient and competent. We got a fair price for a great car. Thank you!

Service was quick and polite. The place is clean. Everyone is pretty friendly who works there. They get the job done without a lot of waiting.

My experience was very positive. Christian was very knowledgeable and helpful. He answered all my questions. Most importantly, I didn’t feel any pressure throughout the process

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

Found the car 🚗 I was looking for on the internet Made an appointment with the dealership so there was not much haggling. There was a problem with one tire on the car which they took care of.

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.