New and used 2025 Kia Sorento Hybrid for sale near London, OH

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

I recently wrote an honest review regarding our negative experience. Within a day of the review a manager of the dealership called and said they wanted to repair the problem. They did end up repairing at no cost to us and also gave us another truck to drive while they had ours. The door and door locks now work perfectly and we appreciate their effort to make it right. I was unable to remove or edit my previous review, so wanted to be sure to leave another to share that they did end up correcting the problem. We are pleased.

TJ was so helpful, he kept me updated with my 4 runner coming into the dealership and even sent pictures of the truck. I have recommended him to friends if they’re looking for a car. It was a bit of a drive for us, almost 4 hours but totally worth it. TJ and the dealership are like family, they gave us a great deal and helped me get the truck of my dreams. Thank you. I’d recommend you guys to everyone.

If you are looking for a Nissan, Kia or Hyundai, please make sure to go and see Wesley Hoover. He will make sure that you are well taken care of and feel comfortable during the whole buying process.

Perfect service as usual. Highly recommend. My dealership of choice for years now. Very pleased.

My salesman was Ricardo Martinez at the 3445 Morse Road, Columbus, OH location. He was very helpful from the start. He was a very genuine person & I could tell he really wanted to help me get the right car & right deal. The staff was very helpful & very attentive.

I love my 2022 K5 and everyone was very nice but there have been a couple hiccups. I purchased dent and paint warranty but when I took my car in for a dent I was told they couldn’t cover it and ordered me a paint pin. So that’s thousands of dollars for no reason. I took my car in because my car sometimes stall and they service girl pretty much told me that I have to wait for my car to break down to see what’s wrong and then I asked about my tire warranty I was told they don’t do that but perilli told me they should because they sold the tires. I just left

We recently visited Great Lakes Kia in search of a new family vehicle, not positive we wanted to lease or purchase sooner or later. From the moment we entered the dealership we were treated with such professionalism, curtesy and respect. We met with Zach first who was just wonderful and he was so patient and found the exact vehicle we voiced that we were looking for. Even when i had some hesitancy, he looked for other options to meet our needs. Then we met with GM, Bart who talked us through all the finance options and payment details, it was excellent service here too! He was direct, and kind, and let us talk through all our options with absolutely zero pressure. When we had finally made our decisions, we then met with finance expert, Wes, and again were met with such professionalism. He worked quickly, making sure we weren't waiting too long but accurately, taking time not to make mistakes. We really had an awesome experience at great lakes Kia and will absolutely be returning if in need of another vehicle! Ive always hated the pressure that comes from some dealerships so I wanted to share this great experience in case you're like me!

Had a appointment with Braden. He has always provided me with excellent customer service Very polite and professional. Knowledgeable about any questions I may have about my car services. Walked me out to my car, once service was completed.

Great customer service was informed all thru time waiting Clean car was returned to me after 360 inspection 4 wheel alignment,oil change and tires rotated, can’t complain

Bought my first ever new car at Ricart several years ago...at age 60! Am on car number 3 now. I will not go anywhere except Ricart now. We have taken our vehicles in for regular service checks and have occasionally had something very minor wrong, like a loose battery cable wire once and they could have told us it was something serious but did not! They are honest and the service advisors are very helpful. My husband recently passed away and he always took our cars in. Now that I have to do things on my own, they have been very helpful and fully explain things to me. Had car in for service on 6/26/25, also purchased this car there, however was a couple of years ago so I don't remember the names of sales and finance people to rate but they would get 5 stars ! Was very happy. If you have to wait on your car they have exceptional waiting areas. Thank you Ricart!

I've had 2 great experiences leasing from Great Lakes Kia - a 2022 Sportage and recently a 2024 Sportage. It has always been a no-pressure and hassle-free experience. They have have also both times taken the time to explain the financing to my satisfaction, and the results have been fair.

Excellent service center! Never had a problem. Alex the service manager is always on top of his game! They even deliver my car back to my work for me!

Sales People were perfect what they can be. They brought nice cars of my color and explained all available features and showed them in working. A person with numbers came after this, could not explain the math of leasing / financing. So i did not think that I would be paying the right amount. I understand the math behind lease and loan. If there is nothing to hide, I can explain extremely well, which can result in sale to people like me.

Crown Kia is a great place to get your vehicle serviced. They were able to get me in last minute for an oil change before I left on vacation. It took a little longer then normal, but was ok because I knew I didn't have an appointment. Alex Greenland was polite and super helpful. Highly recommend Crown Kia.

Excellent customer service. Friendly staff who go above and beyond. Thorough and quick, very satisfied.

Great Lakes employees that I dealt with were very professional and courteous to me and my husband. They were a big help.

I recently had my Kia in for service and worked with service manager Alex Greenland, and he made this experience truly easy and painless. I had a minor concern and scheduled oil change the day of my appointment. They were able to fix my concern the same day and finish everything rather quickly which I appreciate with my busy work schedule.