New and used 2025 Kia Sorento Hybrid for sale near South Pasadena, CA

I had issues with my Kia Sorrento while on vacation. Desiree Rodriguez was outstanding! She was friendly, helpful, informative and efficient and made me feel at ease. Her personality combined with her fantastic customer service skills made my experience extremely pleasant.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

Kia was very helpful with all my questions and satisfied my needs everything was handled in a timely manner

Jeremy took care of the service needs on my car in a friendly and prompt manner. He kept me informed and delivered my clean car back to me in time estimated. Great work and service Jeremy! Thanks

Love to have my car serviced with Luis, he always makes time to explain and give me an itemized sheet of what needs to be done and how to prioritize the needs. I dont mind waiting at the shop as they have a nice lounge (paid massage chairs would be great though ahahah) with good coffee and water and clean restroom.

Outstanding service from both Chris and Jeremy. They make it a pleasure to come in and bring our car in for its routine maintenance. They are always cheerful and helpful, and they try hard to make it a pleasant experience.

Well i been back to the service department 3 times already after I left for a year because the service i was getting it was horrible with lock of knowledge. But after Erick the new manager did listing to our concern and change all the bad employees with superb knowledgeable employees who really cares about our needs and they do listing to our concerns specially i am very please with Maykel Avanecian a new Representative who is super knowledgeable and help you with all your needs and peoplekke him is what Kia downtown Service Department wa missing. So congratulations to Erick again for hiring and excellent employees.

I had a great experience with everyone I talked, and I did not feel pushed into a sale. Alejandro was very polite, helpful and he showed me a brand new car which I ended buying the same day. I am satisfied with my choice and everybody’s help. Thanks to KIA in downtown LA customer service and support.

I always get my car serviced there. I work with Arturo. He’s very helpful very kind and he takes very good care of you.

Took my car in for an oil change got great customer service from Chris. Love to go to this location even though I live in Norwalk! They alway look out for the customers, unlike other dealerships, I’ve dealt with (Cerritos)…Chris did a great job making sure my car was up to date & checked if any recalls were needed and made sure things were well taken care of! Big thanks to Chris and the whole service staff!

Fantastic car-buying experience at Kia Santa Monica, all thanks to Jason who is the most non-salesy salesperson (thank you!). Appreciated that he was authentic, timely, and genuinely cared about helping us find the right fit without any pressure or awkward drama. He made the process smooth and stress-free, and we got a great deal on the car we were looking for. Honestly wish we could buy all our cars from him and then go out for a beer afterward. Highly recommend!

Luis, very professional and friendly, very helpful with the service of my car. Timely, and addressed all my needs. I find Kia dealership in Garden Grove to be the best in sales and service.