New and used 2025 Kia Sorento Hybrid SUVs for sale near Baltimore, MD

First, Bernadette Passarerallo at Buchanan Kia is who and where to go for your next car purchase. She made sure everything was right, went smoothly and I was happy with everything before I left the lot. Service I wasn't able to have my car serviced at Westminster because my work location chanced to Hagerstown. I tried to have it serviced at the Hagarstown Kia. Hagarstown Kia acted like I was putting me out and I wasn't able to schedule anything. So I had to go across the street to Nissan where I used to get my car service done, they got me right in.

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

Kudos to George Williams and Helen Silberman for providing superb customer service. They made our new car leasing experience one that will cause us to tell others about.

Great experience from beginning to end. My first point of contact was over phone with Rick. He knew exactly what I was looking for and reached out when a vehicle matching my description got delivered. I immediately headed to the dealership and loved what I saw, but had to talk it over with family. After have had gone to other dealerships, I decided that no one could match Buchanan's prices or customer service. Dealing with Tom, the GSM, to make sure we were financed quickly and properly was easy and nothing like I have ever experienced at another dealership. Everyone here was great and made car buying a wonderful process! Will definitely be recommending Buchanan Kia to all my friends and family and we will be back if we need another car in the future! Thanks for the amazing customer care and service!!

The best dealership Service Manager ever. Jeremy was so kind to take 20+ minutes on the phone, to help me resolve and understand the electronics systems. I'm still in "shock" with the true desire to be of service. Huge accolades for he and King Kia!

The people there were super nice and helped me get the perfect first car. I’d definitely recommend them. Facilities are very nice and easy to access.

Found the car 🚗 I was looking for on the internet Made an appointment with the dealership so there was not much haggling. There was a problem with one tire on the car which they took care of.

I recently purchased a 2025 Kia Sportage Prestige, and I couldn't be more pleased with the exceptional service I received from Donny. His customer service skills were outsanding-he actively listened, was incredibly knowledgeable about the vehicle, and kept me well-informed throughout the entire process. This is the third car I've purchased from this location, and I was intially unsure if the experience would match the high standards set by my former salesman who is no longer there. Donny reassured me that I was in good hands, but he was wrong-I was in great hands. I had considered other brands and wasn't certain I would stay with Kia, but Donny's patience, professionalism, and thorough answers to my (many) questions made all the difference. He was truly phenomenal, and the overall sales experience was marvelous thanks to him. Donny's outstanding service is what ultimately sealed the deal. Highly recommend asking for him if you're in the market for a vehicle! I am writing to follow up on my previous message regarding my concerns with the Finance Department. I am pleased to share that since then, the team at King Kia of Laurel has gone above and beyond to address my concerns and turn my experience into a positive one. I would especially like to recognize Larry, Carlos Mendez, and Matt Aglio for their extraordinary efforts. Their professionalism, responsiveness, and genuine commitment to customer satisfaction were truly impressive. Thanks to their support, I now feel confident and valued as a customer. I appreciate the time and care taken to ensure my concerns were resolved and that my experience ended on such a high note.

The price they quoted on the phone was the price we paid.Mario the Kia salesman was through taking us to the difference feature of 2025 Carnival.He was courteous ,Friendly,knowledgeable and no pressure The finance team was also excellent .Will recommend Kung Kia to any one buying a new Kia

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Very helpful Abu and Tonino went the extra mile I am very happy with their services

I had a Safety Recall addressed and I was pleased that it did not take a long time to complete the job. My Service Advisor, Samantha, was professional and courteous and kept me updated on the progress of the service.