New and used 2025 Kia Sorento Hybrid SUVs for sale near Itasca, IL

The team was amazing. I inquired online and was contacted by Crystal who got me to Frank. I had been working with multiple dealerships and on different cars, talking with so many people. Frank was the first person who I truly felt was willing to A. Work with me B. Sincere and honest about pricing C. Just an overall good person. Once I got there, I was met Kiki! OMG Kiki is by far the best sales person I've ever worked with. She identified the pain points my wife and I were having with our previous vehicle. She showed how the Carnival would literally fix everyone. She reassured me through the whole process that I was making the right decision. The whole team worked so well. I honestly felt like I was back in my hometown of Cincinnati OH, buying a car not from a sales person, but rather a friend/family. The sales team, GM and all create such a relaxing, non-pressure environment. Never once did I feel like they were trying to screw me or push something on me. From start to finish the team was honest up front and genuine. I would 100% recommend people to Kia of Lincolnwood. Seriously Ask for KIKI!

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

I called in the morning and requested to see a vehicle, they were very detailed on what car etc, to check to make sure they had the model, exterior color and interior color available. They did, so I scheduled to view the car that same day. I got there, the sales associate named Val was there to greet me holding a spot for the vehicle I arrived in. I was warmly greeted by him. I had my 17month old son with me and he gave him a balloon and offered if there was anything he could get to make us feel more comfortable. He had the car ready to test drive, during the test drive he was very thorough about the car, and showed me absolutely everything. I expressed I would like to trade in my old car and it was not a problem. We scheduled a time where he would come and pick up the vehicle from my house so I did not have to worry about dropping it off. After the paperwork was done he walked me around the building and introduced me to the service desk employees and showed me everything that I would need to go regarding getting car washes or just coming for a fix. When picking up my trade in vehicle it was super fast and easy. 10/10, Val and the team made the process very smooth, stress free, informative and positive. I be recommending Val along with the business itself to anyone I know! Thank you Kia of Lincolnwood team!

The sales women Joanna was very nice and attended us with care. However they couldn’t find the key the day we got the car, they later told us we would receive it 2 days after, it has now been almost 2 weeks since they said they would send it to us and I still haven’t received my key.

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

Q was a great sales person. We came in knowing what we were looking for. We were able to go for a test drive right away, and discuss payment options, and we got it at a good price. Quick and easy in purchasing a new/used vehicle.

The people was nice and very helpful thank you we are happy we have a new car

From initial appointment with same or next day service Willowbrook Ford provided excellent quality dependable service for my entire visit! Turnaround time was great. The other customers seemed to be in and out quickly too. All the other customers seemed happy and content as well. The Staff is professional and friendly! Showroom is spotless as was the restroom. They even have an area with cubicles where you can work or have more privacy if needed. As well as a separate adjacent more family oriented waiting room with play area accommodations for guests with children or just a place where you can hang out while you wait. Water and coffee are complementary provided, there are well stocked vending machines and areas to charge electrical devices. Wonderful experience and my car looks and runs great! I strongly recommend this Dealership for all your vehicle needs. Thank you Willowbrook/Kia!

Service at kia AWESOME plus everyone is so nice and they explain everything to you

Customer service was excellent! Gave facilities 5 stars even though this was a temporary location. The new facility looks like it will be very impressive.

First time getting a car under my name. Expectations were high, I believe standards were met. A little strict than others I have visited but overall happy with my purchase. Wendy did a good job

Great and friendly service. Ri Pritchard the salesman was great and was able to get me into the car I wanted. I highly recommend this dealership.

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

I recently returned to Willowbrook Kia to purchase my leased vehicle, and the experience was fantastic. Trajce and the entire team were incredibly helpful, professional, and made the process smooth from start to finish. They answered all my questions, handled everything efficiently, and made me feel confident in my decision. I truly appreciate their support and excellent customer service. Thank you to Trajce and the whole Kia team for making this such a positive and easy experience!

Great buying experience. I would highly recommend McGrath Kia to anyone looking to purchase new Kia vehicle.

very professional people very friendly very patient to explain you all the process on your purchasing

I’m so grateful for Disa, she was very informative and knowledgeable in helping answer the questions I had regarding a vehicle I was interested in. Thank you so much Disa!

All my questions answered. Joey was respectful and not pushy. It was a pleasent and quick experience.

very good people here,they try to keep up with you by email and try their best to help out.

When I pulled up to the service department at Rohrman Kia, I was greeted by Fil, the service manager. He was polite and immediately started my oul change and servicing of my 2025 Kia.

They are the greatest team! Shane, Kamal, Nick, Jon and Lacey,Francisco - made my dreams come true