New and used 2025 Kia Sorento Hybrid for sale near Windsor Mill, MD

I was taken on time, explained about the wait time for my service, and service was completed as explained. I was totally pleased with my service.

I received service recently at Ourisman Kia concerning a recall notice involving its electrical wiring. I am grateful for the tech people and customer service folk there for remediating it quickly, efficiently and courteously. I dealt in person with a staffer named Diego. He was knowledgeable and polite. Recall notices are not what most look forward to. The people at Ourisman Kia made it an stress-free encounter. Thank you.

Overall positive experience, including negotiation in advance of coming to the dealership. Fairly straight-forward though the process ended up taking an entire afternoon and early evening. Seemed to drag out longer than needed. Would recommend this dealership.

I brought my 2021 Sportage in for an oil change and multi-point inspection. I bought the vehicle from a different Kia dealer and wanted it checked out by dealer closer to my home in DC. The service reps were prompt and courteous. Everything went smoothly. The only reason I didn’t rate my experience at five stars was because the facility was in a cramped location. They may be involved in making improvements to the service area—which would be great.

I have never been to this dealership before but Lana Manko was fabulous. She was knowledgeable, patience and went above and beyond to help me find the right car for me. I've never had a sales person do so much to make sure I was satisfied with my decision. If I need another car, I will not hesitate to come back and see her.

Great prices, no hidden fees, and friendly sales staff. Thanks Lucas for helping buy my first Kia Forte LXS!

The Sales Reo, John was great. Helpful, direct, and no high pressure. He and the Manager worked hard to find the exact vehicle I wanted and gave me a fair price.

I went in with a friend to help her find a car after a terrible experience at another nearby dealership. We called ahead to see if the car was in stock and Maks was polite, knowledgeable, and helpful right off the bat. When we arrived at the dealership Maks was patient and genuinely listened to what we were looking for. It was a great experience for everyone and we were able to work out a great deal. I’ll also add the finance department was wonderful as well - clearly explained all options and wasn’t pushy about extras. Would recommend Maks to anyone looking to buy a Kia!

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

The salesperson Erick was very helpful. I got the car I wanted . Financing was easy and the entire process moved along very smoothly and quickly. There was no pressure at all during the process. Thank you!.

My problem was with the AI contact point at King. Stupid me, I thought Olivia King was a person, and I emailed "her" several times with requests. Before I went in, cars.com asked me to review "her" and the email included a photo of a woman, again making me think I was dealing with a human. When I went in, I asked to speak with her, and was finally told she didn't exist. But was I embarrassed and did I feel stupid! It was very deceptive. And this is not how you want a customer to feel when you're selling something. You need to make it clear up front that the email contact is an AI contact, and any salesperson will be there to help at appointment time. Other than that, it was a good experience. King even allowed the car to be driven 33 miles to my mechanic for an inspection. That's extraordinary. The car was in good shape, and we closed after returning from the inspection.

Great experience, minimal pressure. The sales process was straightforward and I enjoyed test driving a few models.