Used Kia Sorento Hybrid for sale near Morton Grove, IL

This is our 2nd CR-V Hybrid purchase from Gerald, and the fact that I am a repeat customer says best how I feel about them. This time, my sales rep (Danial De La Torre, Jr,) gave us 5-star attention, making my wife's and my visit an easy, comfortable and quick purchase visit. He understood our needs, and a very good deal was agreed upon in little time. The car was prepped as we requested, and delivery went exceptionally smooth and fast. As for our choice of a CR-V Hybrid, we had specific requirements: Ease of ingress & egress, me being 6'4" and 81 years old; head room in front seats for the same reason; front leg room for the same reason; the color my spouse wanted (Still Night Pearl ... a real beauty); a hybrid for better gas mileage; a no-pressure visit for our all-cash purchase; and a staff focused on superior Customer Service ... which everyone was!

brought new in 2021 great vehicle. Many safety features, ride is very comfortable. Until 21,000 miles ( Refill inverter fluid warning light ). continually coming on even after many visits to dealership. Fluid change, electric water pump replaced, more changing of fluid, Still recurring. another appointment made to dealership soon. I really don't think they know what's causing the light to come on? I think its a heat problem when engine is cool its off as soon as engine gets hot Boom! light goes on !. but my experience goes unheard?

I’ve called different places for jeep information but this place actually truly helped me a lot, he explained everything to me and broke everything down for me considering I don’t know much about cars. Definitely looking forward to coming in with David and potentially buying my first car!!!

First brand new car I’ve ever bought. Love it so far. Fairly quick when it needs to be, just don’t hammer it down if not needed. Love the screen and controls. Gas mileage is amazing. Overall happy. Only complaint is the third row is definitely for smaller kids. My two tennage boys despise getting back there. Not a ton of space if third row is up, but set it down and there is plenty! Enjoy

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

I have had the S edition for about a year now. I love this car. Got a good trade-in price for my 2016 Sorento EX. I regularly get between 40-45 mpg. Smooth ride. Comfortable drive. Nimble. Responsive. Highly recommend the car, in spite of Consumer Report trashing it. Oct issue criticized 28 mpg. I don't know what model they tested, but it wasn't mine.

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Nice car , smooth ride but the gas mileage is off I only get 30 on highway and average 33 They quote 35 / 37 / 39 I’m not getting that , so I I’m disappointed Not worth the extra money I paid to get this car. Thought I could save some money but I think it is gonna be a wash

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

We really like the car. Our main issue is in the electronics. Sometimes the seat moves sometimes it don't. The stereo and map screen will just go blank while driving. Radio often shows one channel but playing another. Outside mirrors sometimes move downward while backing up, sometimes not.

The team was amazing. I inquired online and was contacted by Crystal who got me to Frank. I had been working with multiple dealerships and on different cars, talking with so many people. Frank was the first person who I truly felt was willing to A. Work with me B. Sincere and honest about pricing C. Just an overall good person. Once I got there, I was met Kiki! OMG Kiki is by far the best sales person I've ever worked with. She identified the pain points my wife and I were having with our previous vehicle. She showed how the Carnival would literally fix everyone. She reassured me through the whole process that I was making the right decision. The whole team worked so well. I honestly felt like I was back in my hometown of Cincinnati OH, buying a car not from a sales person, but rather a friend/family. The sales team, GM and all create such a relaxing, non-pressure environment. Never once did I feel like they were trying to screw me or push something on me. From start to finish the team was honest up front and genuine. I would 100% recommend people to Kia of Lincolnwood. Seriously Ask for KIKI!

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

All my questions answered. Joey was respectful and not pushy. It was a pleasent and quick experience.