Used 2023 Kia Telluride for sale near North Barrington, IL

This was my first time visiting the new stand alone Genesis dealership down the street from the previous Hyundai/Genesis dealership. The experience and customer service were night and day in comparison. Adam was professional and courteous along with the rest of the staff. At the previous dealership, it was a playground up to and including witnessing a profanity laced fight in front of the entire waiting room between a sales person giving a test drive with a potential customer and a porter that cut him off. I came in for routine maintenance as well as an inspection to a couple of issues I was continuing to have in which the old dealership could not supposedly find after numerous attempts with the other most likely caused by them when I had to return twice for a recall. Adam called a few hours later with a find and fix for both issues with no warranty coverage haggling. I've always loved my Genesis but I would NEVER go through the previous dealership no matter how many times they harassed me with daily calls, emails, and texts (true story). I absolutely will go through Aurora Genesis when I'm ready for a new one!

I was very disappointed to discover that after paying the exorbitant markup of almost $10,000.00, that there is no power button in the car or on the key fob to open the rear hatch. I was also shocked that the front passenger seat does not have power controls, you have to reach under the seat to manually pull it forward or back. While I understand the safety feature to not accidentally lock a child in the car, I was unable to lock my car while trying to sleep in the back while camping. I'm hoping this won't be an issue in the future, but I had to have an alignment after only 12,000 miles and since I'm the only driver, I can assure you that I've never hit a pot hole or anything else that should have caused this. I do find the car comfortable to ride in and I like the safety features that alert you when trying to change lanes or if an object is behind you.

The customer service was excellent! I was immediately greeted when I walked into the showroom. Seth, Jay, and Odis were personable, extremely well-versed on the Genesis products, and gave me their undivided attention throughout the sale process.

Went to Vandevere Kia and met David Sabitina, showed us a couple of trim packages and my wife fell in love with the Telluride Xline. David is very knowledgeable and would recommend going to see him.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

We did our research on reliability and affordability with mid-size SUVs. We are a family of 6 with children out of car seats. The car is used for commuting and we put over 18,000 miles on our cars per year. After test-driving four vehicles we set our eyes on the Telluride and waited MONTHS for a model to appear. Purchased the car from Nutley Kia (NJ) and had a wonderful experience with the whole staff. We have had the car for 3 weeks now and realize WHY we fell in love with the vehicle, to begin with. We are thankful for KIa and the dealership we dealt with.

Issac was helpful and goes out of his way for his customers! Highly satisfied with his work on my car.

I had the 2022 SX model of the Telluride and loved that car, I thought I would get an even better car in the 2023 but I was wrong. I don't like the fact that they took away some of the choices I loved about the 2022. Let's start with the instrument Cluster, In the 2022 you could change the color of the heads-up display but now white is the only color you can get. The 2022 car the car used to beep if you switch lanes without the tun signal and it would try it's best to keep you in your lane. The 2023 car doesn't not, all it does is vibrate and it doesn't even try to switch you back into your lane. Also the interior lights on the door in the dashboard are minimum at best, It's not as vibrant as it used to be. Also the grill is lack luster and I loved the way the lights on the 2022 were, None of this is a knock on the way the car drives tho. It's still smooth tho. I just like the 2022 version better. Hopefully they come out with an update to improve these things.

Felt welcome as I entered the door. Staff was available and when I asked for the sales person that I had been communicating with, salesperson was waiting.

I have 2023 Telluride X-line and it's a great car EXCEPT IT CAN NOT TOW!! So if you want to tow, NO, DO NOT RECCOMMEND. The dealer told me when I bought it ( with $5,000 mark-up - so NOT a great value ) it already came with tow hitch and harness. It did not. And you can not get a 7 pin harness from KIA and after market can not provide either. Have to cancel planned vacation due to this an NOT happy.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

Yesterday I purchased a car by phone for the first time. As a senior citizen I sold my car on the 9th of March thinking I would get totally travel by taxi or Uber or Lyft but I under estimated the value of getting up and going when you like. The team at CarMax from beginning to directions to the highway were the very best. Each and every member made me feel valued as a customer. And feel like they were treating me like they would their family members. You could not ask for more than that. Bj

My Wife and I went into Huntley Ford, we met with Joon he made us a great deal on a Bronco and got us in and out Quickly. Will go back to buy another Ford their.

Have trusted this dealership for over 25 years. I wouldn’t think of bringing my 2 Buicks anywhere else. They only do necessary repairs which I appreciate and will give you a timeline as to what to expect down the road when it comes to doing work. They value you as a customer and do everything they can to help you in all aspects serving you.

Sergio helped my daughter and I make her first car purchase as an adult. Sergio was courteous, informative, and professional throughout our purchase. He was honest and took the time to make sure we were comfortable and confident with our choice. I would recommend Sergio to anyone looking for a positive car purchasing experience.

I had a great experience at Old Orchard Nissan. Antoni was very knowledgeable and helped me and my family with new Nissan rogue. Couldn't be happier with my purchase. I also get a better deal than i expected. Will be telling my friends and family about Antoni.

recently purchased a vehicle from Old Orchard Nissan, and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful — no pressure, just honest service. My salesperson, Jason Chu, was knowledgeable, patient, and took the time to answer all my questions. They helped me find the perfect car for my needs and made the process feel smooth and stress-free. The finance team also did a great job explaining everything clearly and worked to get me a great deal. The vehicle was clean, in excellent condition, and exactly as described. I truly appreciate the transparency, integrity, and care that went into every step of the process. Highly recommend Old Orchard Nissan to anyone looking for a reliable vehicle and top-notch customer service. I’ll definitely be back when it’s time for my next car!

Purchased a car this week at Willowbrook KIA with Simeon Talevski. 10/10, would recommend. I challenged Simeon to set a record for the fastest sale, and he certainly broke my record with me happily driving away with my new K4, in less than 2 hours! Shout out to Mike who convinced me to get the gap insurance. You were right, I’m sleeping better because I got it. Thanks guys!

Great location to purchase a new vehicle. Salesman are great not pushy at all and make the process seamless and quick. Good stock to pick from.

Reanne was amazing very honest!( hard to find in dealers) absolutely recommend! No bulls*** at all!

The sales women Joanna was very nice and attended us with care. However they couldn’t find the key the day we got the car, they later told us we would receive it 2 days after, it has now been almost 2 weeks since they said they would send it to us and I still haven’t received my key.

Q was a great sales person. We came in knowing what we were looking for. We were able to go for a test drive right away, and discuss payment options, and we got it at a good price. Quick and easy in purchasing a new/used vehicle.

I worked with Kostya Reznik, who worked very hard for my business. He knew I was looking for a very specific used vehicle, and he checked in with me every couple of weeks to answer questions and update me on inventory. In the end, I did not buy from him, but he earned my respect nonetheless. He is knowledgeable, hardworking, thoughtful, and respectful. He will work hard for you. I ended up purchasing a pre-certified Kia Niro PHEV from another dealer, but if I were shopping new inventory, Kostya would be my first call.

Risto was a fantastic help as we navigated a new car purchase. He was patient, informative and did not pressure us once. We are very happy with our experience at Willowbrook Kia.

Adal and Ignacio were very very very helpful and energetic i would recommend them for all my purchases and all my families and friends purchases i will tell everyone about them and that hopkins ford is the best dealership ever and gives awesome deals and makes dreams happen!