Used Kia hatchbacks for sale near Shaker Heights, OH

I have purchased or brought friends to purchase seven KIA cars (Soul, Seltos, Sportage) in the past four years. Dave Sabitina has been my salesperson of choice for each of the transactions. He has gone above and beyond to ensure complete satisfaction with each purchase. I would not hesitate to recommend this dealership and Dave. My only complaint is that the car wash is terrible and I don’t use it, so the free car washes are not a perk.

Excellent vehicle except the standard headlights are terrible. They are not bright at all. Even on high beams they do not light up the road adequately. I am looking into adding additional led light sources to supplement the head lights. Unfortunately they dealer tell me they cannot swap out the halogen bulbs for led ones.

They had exactly what we were looking for. No hassle, in and out service. Sarah was fantastic and very nice. She changed my view on “car sales peoples”bad rap. She addressed every question we had and did her best to get us a speedy exit. Also the sales manager addressed issues i found with the car and had a quick resolution. Fyi, We bought a used car. Thanks for a good experience!

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.

The experience was good. I was felt like I got a good deal on a car here.

Before purchase, I did extensive research on this vehicle bc it was it was as close to a Mini Countryman in design as I could find. I am completely satisfied & never regretted after many miles & years. I am forever amazed at how well it is designed for comfort & ease of repairs. It contains more standard options than most and more than some expensive top of the line brands. After 9 years behind the wheel of this 2014 plus, I can only desire two faults that I'd improve, and that's the sides of the hood get dented very easily & the steering "feel" is very dead and unresponsive

first of all, I had a major engine issue something I’ve never dealt with before I was taken care of by a young man named Darius Roberts. Apparently he had been new on the job, but he handled my issue very professionally. He was straight up about everything that I needed to have to supply for the warranty to look into the issue of my engine, he was honest and straight up about cost of and timing. As far as me being patient he answered my phone calls. He answered all my questions and he was very direct and very professional over a six week period or so he was able to negotiate with the warranty company, which was intern able to put in a new engine in my car. I realize that this was a really big issue and it took a lot of negotiating and also a lot of communication with me to provide him with the proper receipts and things needed to accomplish the repair of my car so I believe that it was great experience and Darius did an excellent job in the end I was able to get my car repaired and pay the cost for just looking into the engine which he had already quoted to me upfront there were no surprises the professionalism the communication I really appreciate it so I will give him a 10.

Great driver. Good gas mileage. Problem free. Second soul I have owned and just as good. My first was a 2013 and I had it for 6 years. I've had this one for over 3 years,

This is our 5th business with Halleen Kia and Jim take good care us for the third time. He made sure we will get what we need. He is already part of the family, he always keep checking on us on how we are doing. We are not really looking for a car but due to unfortunate circumstances we lost our vehicle and we need a replacement. Funny part is Jim just greeted me anniversary for taking the vehicle couple years ago. And I mentioned to him what happened and on the spot he took care of what we need.. He is really sweet, kind, and awesome. My family will always be thankful to him and I highly recommend him!!!

The Kia Soul is great for commuting and getting around town. It gets very good mileage and has everything I need to get comfortably from point A to point B. It's not a "Grand Tourer." It won't set your heart aflutter as your roar down the interstate. But it's comfortable to drive, the styling is good (I kind of like the older model years slightly better), and the features are well thought out and valuable. I REALLY like the Kia Soul! The one I won now is my second one, and I wouldn't be surprised if I end up with another some day.

I drove from Memphis TN to Cleveland OH to buy a car from Eddie, I'd do it all over again without a second thought. I've bought many cars but this way by FAR the best experience I've ever had from an auto dealership. Eddie and his wife aside from being very nice and great people, are honest, fair, and genuinely care about the cars they sell and the people they are selling them to. I strongly advise anybody looking for a car to shop here. There's a reason why he's been in business so long. As a business owner, I really like for my money not just to go towards a quality product, but to go to good people, that's exactly the case with Eddie's Auto Broker. Not only will he put you in a good car, but you'll walk away knowing you got a good deal and your money went to a great family and a great business.

The deal was outstanding for this car and I am still finding more features with every drive. I have always purchased base model cars not realizing what I was missing.

Duwaun was great he helped my niece get into a car,the whole time we were worried about not getting approved He was calm made us feel welcomed and made sure we was happy with our purchase and that it stayed within our budget, Duwaun is the best!

Definitely very comfortable driving this car. Good on gas. Has a lot of great options and a lot more room inside than I thought it would have 4 adults can sit very comfortably and this car.

Corey L was great. Answered any questions I have anytime I reach out. I’m thankful for our business rapport.

Love my KIA SOUL; wish it was Brand New. At my age It would be my best performance car in life.. I will never drive nothin else.. It is perfect in most all ways as for the performance concern.. I am 73.. " GO Granny GO. That is how I feel while driving my KIA.." Only wish it was a Brand New one Black , beigh interia..

My wife and I went into speak with Tina regarding her buying a car and unfortunately, my wife went with another dealership. Me knowing what a Fantastic sales person and great general person. Tina was I came back and actually purchased my car through Tina. I would highly recommend GMC and I have also already recommended the dealership to another person.

I own a Kia Soul 2016 has currently 62,000 miles ,purchased it with 23,000 miles on it.So far its been a fantastic car. No maintenance issues. Keep up with all the recommended maintenance and I'm sure your have a long time vehicle.

Great experience overall. I took my car in for repairs and while the cost was more than I had anticipated, Susan helped w/ applying for a cc. It certainly made it feel less stressful. Her knowledge and willingness to help went a long way!

No games Aaron my sales rep was awesome great dealer to work with very satisfied highly recommend very friendly staff and courteous and if your looking for a car this is the place to go

Great dealership! Joe was great and highly recommended! Made our experience a great one! We ended up buying two vehicles because all the staff pulled together to get us the best deal and financing. Hyundai’s warranty and vehicle selection are also great! If I could rate higher I would!

The car is very reliable, bigger in the inside than you would expect, rides smooth, but the best part is its perfect for shorter people.

My car needed an important repair of my brakes, because of something that I did to the brakes. I stopped there on a Wednesday and they worked on the brakes and found the main reason, it needed a part replaced. They did not have the part that needed replaced. They told me that they would have the part by Friday, and set a time for me to bring the car back. I asked them if they would please do the repair while I waited, I didn't want to rent a car. They said yes they would work on it right away. While I waited they kept me informed of what was being done. They got it done sooner then the time they thought it would take. They did a great job and my brakes work great now. Thank you so much Travis Liddington ! I appreciate the great job you did and I didn't have to leave my car there to have it fixed. Thanks, Don

This is the second sol I have owned and I couldn't be happier. Although both were bought in Tucson Arizona the dealership in Lawrence Kansas has been great. I haven't been notified of a recall on my car I am concerned about the anti theft device I have been hearing about and the oil ring problem in some of the 2020 sols. Just a little worried my car may have this problem. Any info would be great.

Quick and reliable service. Belinda Frost was very friendly and approachable about offering advice and assistance with services

My experience theft on tiktok and YouTube to break in them. Torn collar from swirling wheel collar. This car is nice and convenient why would that happen to this soul lx Kia.

Everything was good I was in and out in a hour I appreciate this experience in the sales rep was very excellent

I love this Kia Soul. It is my first vehicle to give me better vision from being higher up. I love that. The vehicle rides smoothly and is a joy. My Soul is a metallic gray. I love the brake lights! The bright red lights look awesome against my gray vehicle. All in all, since I leased this car, I will lease another one when I turn this one in.

We had a few hiccups at first, but it worked out well. Damon has been great!

This is the second Soul I've owned. The first one was a 2022 LX model and had some problems with the idle stop/start feature. It took 5 trips to the dealer before the issue was resolved. The 2024 LX model I recently purchased is roomy and has a number of standard features that are extra-cost on most other vehicles. The engine provides a lot of pep considering it's only 2.0 liter and non-turbo. The ride is a bit rough--not sure if that's inherent with the car or due to the lousy roads where I live. At any rate, I'm a very satisfied customer!

Belinda Frost took care of me for my oil change at Spitzer Kia West. She kept me informed all the way through the process. Her enthusiasm was contagious. I would recommend her every single time.

It has very hard time trying to get a KIA representative on the phone regarding the recalls. I no longer have a working computer, but I did wait 1 1/2 hours on the phone for assistance, really even longer more than a month before. I have been calling since August without any results until today 9/12/23

Overall, buying my 2012 Hyundai Sonata Hybrid was good. The car and dealership were clean and the staff was pleasant. Robert went above and beyond when relaying so much important info about my hybrid (my first-so excited!) The entire team worked to make the process easy and pleasant. I only have one complaint. When my boyfriend and I were inside asking questions and sealing the deal, I was a bit annoyed by the fact that although I was the purchaser, and sometimes even when I asked a question, Robert spent most of the time talking to my boyfriend about MY car. I was surprised that a veteran car salesman would make such an error. I overlooked it because he was otherwise a good salesperson and I really wanted the car. Still, I would not hesitate to purchase another vehicle from Metro Toyota, but I would insist the salesperson talk to me, the purchaser.

On the 2020 recall, dealer fixed it with no problem, offered a loaner car for the duration. Very good gas mileage. Also, dealer will now install anti-theft system, all with NO CHARGE.

I had a very good experience with Ganley on Brookpark Rd. The atmosphere from my first step into the building was a friendly one. My husband and I spent three consecutive Saturdays at the dealership.

Adorable! I was so excited when I got my Kia Soul, it’s my second Kia product I had purchased which fits my budget. I noticed my soul had recalls, happy that there bein taking care off.. I love Driving it in the snow, lil Tank.

The best car buying experience imaginable! The staff go above and beyond to help you find the right one for you! Will refer everyone and go back if I ever need anything!

I purchased my 2019 Kia Soul with 52,000 miles on it in April last year. I now have 62,000 on it now. It looks good and drives great. No problems so far. Nice car.

I have owned a Kia Soul Brownstone Edition for 6 years now. It hasn't given us any issues aside from a brake ABS failure in warranty. However, since Kia skimped out on immobilizers, I wouldn't get one without push button start, which is most of them, unfortunately. While they extended the warranty on the engine, they have plenty of fundamental issues with it, and also, my Kia after 4 years, has noises in front and back suspension sway bars, and the strut tower bearings make noise. While these don't need to be fixed, they make the car sound like crap. I just drove a 2019 Kona with the same amount of miles, and the suspension on that was just fine. Might be due to the larger wheels and smaller profile tires, I don't know. If Kia ever sells the EV soul in the US, I'd get that. So far, they've been good.