Outstanding parts dept, service dept, and sales dept!
by Dave Clanton from DealerRater.com
May 8, 2018
My wife and I were impressed time and time again by Santa Monica Audi, most recently by Tammy in the parts dept when she helped us order roof carrier bars and cargo carrier for our Q5. We were previously impressed by the service dept and our 10K service and before that we were impressed by the sales dept when we purchased our Q5 last year.
We bought our 2010 LR4 in September 2017 and we love it. We were able to look at a number of vehicles because the choice is huge, and ended up driving away in a beauty! Andy and Camron were superb, offering advice and a great deal. Whenever I need some advice I pop in and they are pleased to help! Thank you for your great customer service!
by Tiana Capper/ Max Madsen from Redondo Beach ,CA
September 29, 2017
Hamid was great from the start we bought a used car from Santa Monica SUVs and he was so fair honest and respectful! I highly recommend this dealership one of the only places I've been where I felt like I wasn't getting ripped off! Clean-cut easy honest people to deal with!
i had a great experience buying a car here they gave me a hell of a deal on land rover discovery i have had the car for 6 months and no problem at all ,i recommend everyone to buy and service their land rover from Santa Monica suvs
btw see Andy he is great
My experience was GREAT! Starting with a well-informed, professional named Andy who emailed me answers to every question I had throughout the day including crushing numbers and showing me on paper just what Santa Monica suvs could do for me! Then, of course I wanted to see the car I had picked out on the site and that's where the TEAMWORK came into play! I could not make it in time to meet Andy so he made sure his co-worker Esteban was there to show me the car. Well, Esteban was also well-informed about everything Andy and I discussed which lead to me making my final decision and buying the car that night...... WITH NO PRESSURE! I would also like to thank camran in the Finance Department for being so thorough, kind and informative. That was a lot to digest and thank you for answering all my questions! So nice to work with camran. I picked it up the next day and Andy had it all cleaned and ready to roll! THANK YOU ANDY, ESTEBAN AND CAMRAN!
The Hornburg Dealership in Santa Monica deserves 10+ in overall satisfaction! Knowledge and Professionalism is what i personally admire the most, their easy going and well experienced sales associates can assist you in all areas regarding the car you are to purchase or lease as they recognize the needs of the buyer.
Thank you guys!
Happened to be driving down Lincoln when I stopped in, I was on my way to another dealer. They were so accommodating. Friendly and helpful, made what is usually difficult very easy. I love these guys, great financing with a low payment and I'm one happy girl!
The perfect transaction from sale to delivery. Jem Motors is a very professional dealership and the staff is very helpful, honest and very accommodating in all aspects. My vehicle was transported from CA to PA without a glitch. Very professional organization. Will definitely purchase another vehicle from Jem Motors.
I've never experienced service like this from a car dealership. I'm still in shock and I bought the car 3 days ago! Alex, was truly committed to making sure I walked out with a great car that wouldn't break the bank. I never financed a car before in my life, so I didn't have good credit to finance. Alex, called around and worked out a deal, 4 hours later I financed my first car and drove home a fully loaded 2016 Ford Explorer. Walking into a dealership being a female is very intimidating, but I didn't feel that way at Platinum Autohaus. I would HIGHLY recommend them to anyone and everyone. Thank you Alex!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Thank you Ali Chahine for helping me get my son his first car! My sister recommended this dealership to me. I didn't have any coupons or such, but they were able to work with myself and my husband in getting him a used car. We appreciate all the help.
I recently purchased a 2009 Porsche Carrera S from Allen motors. I actually drove from Northern Ca. to purchase my car. I talked to Jim on the phone and let him know that I was interested and had been looking for several months and to be very up front, if there were any issues as I do not want to drive 7 hours for nothing . He assured me the car was perfect. After making the drive 7 hours I was a little concerned that they knew I had just driven all that way so they would not be willing to negotiate or feel they needed to give me good service. I was happily wrong as they answered all my questions tossed me the keys and said take it out and give it a good test drive. That doesn't really happen very often with a $100K car. Finishing up the deal they did negotiate on the price and made the buying experience a piece of cake. Once I returned home I took my Porsche into the dealer and had them check everything out and they came back with " it's flawless, Perfect shape" . Jim was right, it is perfect. I would go there again with out a doubt. Thanks Jim!
Es exelete lugar para comprar carros buen servicio y buenos precios sin duda el mejor lo recomiemdo siempre a todos deberian de ingresar es buen lugar
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